I made the reservation before reading the reviews on Tripadvisor and was a little scared after I found them before I could enter the hotel. However, my impression of this hotel is ways better than the other reviews seem to let expect. The directress is a friendly and debonair lady, always busy but even helpful by giving information or, if...
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Our travel agency booked two nights stay at this hotel because there was no other available in Cologne. The very same night my colleague and I checked in, we told the receptionist that we were not staying two nights but one, since our meeting was shortened. The following morning, after having spent the night in a overpriced (155 EUR!!!) tiny...
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My travel agent booked 3 nights at this hotel and we canceled after I had a room at my first choice (Zur Quelle - which was excellent) more than a day out as stated in the cancellation policy and they charged my credit card 80% of the 3 nights anyway saying their policy on that particular week was a ridiculous...
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This is an overpriced, noisy, smoky place with a misleading name "Art of comfortableness" . . . wish it would have been just a bit comfortable. For $ 75 Euro (100 dollars, there was a fair and heavy price gouging going on) I got: Confusion at check in (could not find my reservation in a place with only 17 rooms!),...
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8 Reviews
5 Reviews
