clearly a massive lack of professionalism and service in this place. we had a business meeting in town and were a group of 9. All had credit card backed reservations for late arrivals. when arriving at 23h we learned that the hotel was overbooked and they had only room for 5 of us. no information before, no excuses, no organisation,... More

So it is not super easy to find a nice hotel IN downtown Hannover, but location here is as good as it gets: just in front of the Neues Rathaus and its delightful lake and park, but yet within walking distance of all major attractions in the old town. Our room was very big, but had an old, dated feeling.... More

I was very impressed by the price of this hotel vs. the value received. Very nice room, spotless, excellent breakfast included. A bit of a walk from the train, but not bad. Only thing I would have liked is WiFi in the room included in the price (it is extra for purchase).

This room cleanliness was perfect, as well as the sleep quality. Breakfast was great. The only thing I disliked was no free WiFi in rooms, which I find unacceptable. So I had to pay 9 EUR for 24h of extremely poor connection. The signal coverage in the hotel was very bad (my two devices kept disconnecting).

Surprisingly this business hotel does not provide free internet. Be aware that the internet access time you buy in this hotel has t be used at once, this is not clearly stated when you buy it. When arriving late at the hotel I bought 5 hours access time to check my mail that night and to do some work the... More

Very nice 4 star hotel, well situated near the train station and the city centre. The hotel is standard, modern, clean and the rooms and halls have a nice smell. Good breakfast with many options. I would go again without any doubt, as long as the price is below 90-100 €.

Pro's - Good location, clean room, good breakfast. Con's - Poor Staff training (on check-in, staff unaware that we had paid extra for package that included free internet, bathrobes, free soft drinks, newspaper) even though we booked through the Accor website. Washbasin waste-pipe blocked for duration of stay (2 nights) despite making 3 requests to have this remedied.

Though usual traveller to Hannover, it was my first stay on this hotel, because my "usual" ones were fully booked. I wasn't expecting too much, just a standard hotel downtown, but it was really enjoyable. The rooms are newly furnished, wide flat TV screen, shower right in the middle of the room (I guess this is a "Mercure" standard thing),... More