Excellent location by the lake ( it is actually frozen while I am here and it is a wonderful site with thousands of people enjoying it) and close to the city centre.
Friendly staff and very clean rooms. Rooms are spacious and quiet.
The bathroom is "OK" but towels are moderate and toiletries well below average
The bed is very...
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Dear EvisBagdades,
thank you very much for your review and the kind words of yours. We are happy that you had such a great time in Hannover.
Of course we are more than sorry that you experienced a problem getting connected to the internet. We will renovate all of our guestrooms during this summer which will include a new solution...
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I've been travelling for business reasons many times in the last many years to Hannover, and from all local hotels I've been in, the Courtyard is by far the best.
The staff is correct. The food in "Julian's bar" is pretty decent, the menu a bit more restricted that in the restaurant but the atmosphere much "cozier". Breakfast is good...
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Dear Athlet,
thank you very much for your review and your kind words about our property. It's always a great pleasure to us. Also a big thank you for your recommendations which might be very helpful for other visitors.
To come out with some tips as well we'd like to give you a hint about these two minor issues of...
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Adequate hotel with average rooms, and a breakfast that randomly varies from poor to average.
Staff are very friendly though and always seem happy to help.
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Dear kjshannef,
thank you very much for your evaluation. We are very sorry to see that your experience at our property wasn't as good as expected.
As we already mentioned in earlier valuations we will refurbish all of our rooms and floors next year to get them up-to-date again.
Any opinion of our guests is important to us to recognize...
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nice location at the lake but far from city center, not a walking distance and nothing to do around, just walk around the lake.
needs some renovation rooms are not Marriott standard at all, very very simple, cheap features.
better hotels in the city.
if you have a car location pretty good, parking expensive though
great gym in the opposite...
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Dear cx123,
thank you very much for your review. We are sorry to see that your stay with us wasn't as good as you expected it. As you might have noticed we already renovated our Bar, Lobby and Banquet area. That was the start for our complete refurbishment which will be finished in summer 2012, rooms and floors included.
It...
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The hotel and the room is quite standard and no complain about it. The location of the hotel is next to a stadium, which could be disturbing when there's sport event going on. Unfortunately there was a soccer match being held in the stadium on the day that we arrived. The road to the hotel was blocked and we had...
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Dear GuteReise88,
Thank you very much for sharing your experiences. It’s a matter of fact that our hotel is located between the Maschsee Lake and the stadium. For every two weeks during the soccer season we do have a match at the stadium and the street in front of the hotel is blocked by the police who are instructed about...
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We stayed here for 12 nights in August while supporting a sports event close to the hotel. We were not warned about the lake festival that would be happening at the time totally disrupting any chance of a peaceful stay. Neither were we warned about the building work to refurbish the entrance foyer during our stay. The charges for Internet...
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Dear Nightingale11,
Thank you very much for sharing your experiences made at our property. First of all we need to apologize for all the inconveniences you discovered during the time of your stay. Our reservation department used a lot of possibilities setting alerts and warnings about the construction site at our lobby like in email confirmations and at our homepage...
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The hotel is a standard Courtyard hotel, so not quite as luxurious as a regular Marriott hotel. It is a little frayed around the edges and currently undergoing large scale refurbishments, so if you expect a speckless lobby it may be worth checking progress ahead before making the booking. The rooms are generally divided between city side (view over a...
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Dear Sassy_Traveller_82,
Thank you for your review of our property. We are proud of the service that we got and it's a pleasure to see that you experienced that as well. As you mentioned we are refurbishing our lobby and banquet area to create a more comfortable atmosphere for our guests. This procedure will be done by September 04th 2011....
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The hotel was in the ideal location for sightseeing and the schutzenfest . The staff were helpfull and couldn`t do enough for us .
A great stay .
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Dear DerbyshireGaza,
thank you very much. It's always a pleasure for us as well. We're looking forward welcoming you again in the future.
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This is a good hotel with a lovely location on the Maschsee lake. The rooms are nice (a few spiders here and there) and the breakfast is very nice. The staff are very very helpful. I have to single out Ms. Katharina Stinner as she did an amazing job with an amazing smile. (this should be taught in this industry...
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In North America, the brand Courtyard implies budget. This is not a budget hotel. It is a great full service hotel. It is modern with all conveniences, very helpful staff and full of amenities unusual for German hotels including free parking, a small gym and air conditioning. The rooms are large for German standards. The facility is new, clean and...
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