i asked for a non smoking room and it was smelling really weird. Not smoke smell but the smell of filthy shoes or socks. I ordered for a club sandwitch, in the catalog it was writing 11 euros, they charged me 13, (without the room charges). In the epoch of information it is embarrassing charging 9 euros per day for... More

I spent 2 days lay-over during my trip from India to Canada. I found my stay very relaxing and comfortable, which allowed me to rest and recover and, consequently, made the total trip enjoyable. The room and restaurant had all the things that I needed and so I found no need to search for or ask for anything. I did... More

I made a last minute decision to attend the Frankfurt motor show but as all the hotels in the city centre were booked solid I was forced to do some research on hotels further afield (on tripadvisor where else) and ended up booking the Novotel as it was the closest to the convention centre, right next to an S-bahn station... More

I stayed there during the Frankfurt Book Fare. The room I got was nice, spaceous and clean. The downer was, that the internet access is very expensive, and either charged by the hour or as a flat rate per day. Essential things like this should be included in any Hotel price. The breakfast buffet was VERY nice, with a great... More

I ended up in this hotel on a business trip as there was limited availability in the city at the time of visiting. I found the rooms clean and were fine so it was a comfortable stay, although a free bottle of water in the room would have been a nice touch along with free Wi-Fi. My colleague was staying... More

I had a layover in Frankfurt and didn't want to stay at the Sheraton as I had a bad experience there and went a few miles out to the Novotel. Fantastic staff, the food at the restaurant was very good, and the rooms were very large and modern. I got a smoking room which didn't smell at all, and as... More

I found it disappointing that internet access was not included in the room price. Also I would have expected a complimentary bottle of water upon arrival. These are items which most hotels offer their guests as standard. Also I did not like the position of the breakfast buffet. It surely should be somewhere else other than directly at the entrance,... More

Have stayed there a number of times over the years when in Niederrad on business so knew to expect a good standard. Noise from railway can sometimes be disturbing at night unless you are a keen trainspotter. More