I just spent one night in this Hilton and it was probably the nicest Hilton I have ever stayed in. First of all a very friendly greeting from Johann on the front desk, then a his female colleague just popped out from nowhere to give me my room card.
I asked for English newspapers and was given 3. I had...
More
Dear Peter,
Further to your email to the attention of our General Manager, I am delighted to read your review at tripadvisor. Your most kind feedback was shared accordingly with the whole team and gave pleasure to us for a fabulous start of a new business week, especially to Johannes.
Truly appreciated.
We hope to welcome you back soon. Our...
More
Beautiful modern hotel in the heart of Frankfurt. The hotel has large windows with magnificent views. The rooms are truly prestronne and well equipped, but large windows in the hotels are unfortunately rare. Unfortunately the big downside of this hotel is paid online, and 22 euros per 24 hours is very high. Great location and friendly staff, but that standard...
More
The gym located at the hotel is top quality. Uniquely, there is a lap pool (25m) which is the only one I have seen in Germany (or Europe) and a strong attraction for swimmers. The breakfast buffet is expensive but extensive and good quality. The location is within 10-15 minute walking distance of the main pedestrian zone, the train station,...
More
Very well appointed hotel in terms of location and decor, but the service was very much lacking. I'm not talking about anything over the top, I'm referring to approaching the front of the hotel with two suitcases and struggling to open door. On another occasion, waiting for someone to help hail a taxi. Wifi was 20.00 EUR per day. Also...
More
Paid 260EUR a night for a king size bed without breakfast (30EUR extra), without a complimentory bottle of mineral water on the room and - most annoying - without free internet/WIFI.
Out of principle, I deduct 2 stars for so called business hotels which have the impertinence to charge extra for commodities like internet access.
The rooms itself and the...
More
Dear Christian,
Thank you very much for your review and for taking the time to share your experience about your recent stay at the Hilton Frankfurt with us and other travellers.
It is with great concern to learn about you being dissatisfied with our value for price paid. At this stage we would like to apologize for any inconvenience this...
More
The hilton is located near old Frankfurt, very close to the Opera House, and is a nice...business hotel located in the heart of the business district.
The property is very clean, and has a wonderful staff and service.
The Club, on the 11th floor is very nice, and has a great selection for breakfast and evening snacks. Very well stocked,...
More
Dear Traveller,
Thank you very much for staying with us recently and for taking the time to share your experience with us and other travellers.
We truly appreciate your overall very well feedback. It is great to read that you enjoyed your stay. We hope our team you mentioned with most kind words was able to make up for the...
More
I stayed at this hotel for only one night. I would return to this hotel because of its:
-location (walkind distance) to many shops, restaurants, and sites;
- nicely appointed rooms with soaker tub, separate shower, ample lighting, and radio with iPod connection.
-free buffet breakfast with a wide variety of offerings
-good customer service by all hotel staff encountered....
More
Dear Traveller,
Thank you very much for your precise review mentioning your personal highlights from your recent stay at the Hilton Frankfurt.
It is great to read that you were overall satisfied and would stay again with us.
However, it is with great concern though to learn that you even had a lowlight which is our lobby. Though it is...
More
The Lobby is impressive and the view from the elevator so nice. The room was clean, well - appointed and spacious. Nice modern upscale bathroom... The only downside was high price for breakfast 20 Euro! we found a coffee shop nearby and had great coffee and pastries instead. Service was friendly. Just one night stay. Short walk to the shopping...
More
Dear Traveller,
Thank you very much for sharing your experience during your stay at the Hilton Frankfurt with us and other guests on tripadvisor.com. Your positive feedback is very much appreciated.
However, we sincerely regret that the pricing of our breakfast choices did not find your approval. Our breakfast buffet offers an excellent choice of various freshly prepared products and...
More
Stayed at the Hilton in downtown Frankfurt for one night. This is an excellent hotel! I really can't find fault with anything. The rooms are tastefully decorated and the bed is one of the best hotel beds I can remember having slept in. The breakfast buffet was also excellent - lots of food, plenty of options to chose from, there...
More
Dear Petunia,
Thank you very much for the time to share your valuable feedback with us and other travellers on tripadvisor.com.
Your appreciation of our hotel and our service is a great motivation for the entire team.
I am pretty sure we are not perfect yet, but we strive for service excellence and it is wonderful to read that you...
More
Hilton Frankfurt is located superbly. Right in the center of the city. Close to main business districts as well as tourist attractions. Property itself is one of the better Hilton I have seen. 40 m gallery in the building creates an elegant and spacious athmosphere. Rooms are decorated at the upper side of the Hilton quality and there is enough...
More
Dear Levent,
Frist of all, thank you very much for having selected the Hilton Frankfurt as your first choice of accommodation when travelling to Frankfurt. This is a great honor for the entire team.
The recommendation of our facilities is much appreciated.
Hopefully you will have a chance to visit Frankfurt again, in the near future. We look forward to...
More
386 Reviews
202 Reviews
207 Reviews
