The best thing about this hotel is that it is a stone’s throw away from the Central Railway station, so if you have to travel to other towns while you are staying in Hamburg, it is very convenient. In addition, it only takes about 15 minutes to get to the main square and the main shopping area. Being so close... More

Booked this hotel 3 or 4 months prior to arrival on December 24 for four nights. Booked directly with the hotel. What a surprise when I arrived in the evening and found the hotel shut down for the Christmas holidays. A note on the door instructed me to go to one of their sister hotels. One would think that the... More

The main advantage of this hotel is its location – 3 minutes’ walk from the Central railway station, just across the street from the Central bus station, and about 15 minutes’ walk from the Town Hall and the central square. My single room was on the 3d floor. It was small and very basic but had all the main things... More

The only good point of this Hotel is that is only 5 minutes walk from the main train station...that means it's a Druggie and drinking area! ....however that was fine. On arrival i was given a room where the door doesn't close properly...(it looked like it had been forced open many times...probably because above this door states emergeny exit! I... More

Once past the tiny and rather steep entrance, the hotel was very comfortable, although space is tight throughout. Our room on the first floor was at the end of a corridor and surprisingly large, with a sofa. I can understand how other reviewers may have found their rooms very small. From our window we could see the stand in the... More

The rooms are really REALLY small, and consequently, people with luggage should simply AVOID this hotel. The service is good, the breakfast isn't bad, and the location (near Hauptbahnhof - Central Station) is very convenient, but if the rooms are SO small, it is a BIG dampener. One would literally have to jump over suitcases and luggage to move around... More

Location was perfect. Staff was friendly and helpful. Room was good-sized, clean and comfortable. Breakfast was good. More

We reserved a 3 person room, and upon check in notified them we had a VAT tax form. The attendant didn't know, but said we can use it on checkout. Of course on checkout another attendant refused it, as well as calling her superior to check. For a company that runs 12 hotels I imagined they would have dealt with... More

My partner and I stayed here over a weekend in November. Great location, as said before it is across the road from the bus station. We flew with Ryanair to Lubeck and its 10 Euro from the airport to bus station. Bus it waiting outside the airport (tiny airport so can't miss the bus) and takes 50 mins. We arrived... More