Considering the hotel is nearly £200 per night, you'd expect basic things like a working room key, pleasant staff and a quiet night's sleep as standard. You'd be mistaken. We had to change our room key card twice because it kept re-writing itself. There must be something wrong with a standard key and lock these days. Perhaps they're not secure... More

The staff were terribly rude, in particular the bar staff and receptionists. Very unhelpful. Very confrontation towards customers. The location was quite a walk out of the busy part of the city. The rooms were very basic and quite dirty- which is very disappointing considering how much we spent on the accommodation at this hotel. To sum up, not impressed,... More

Located within ten minutes walk of the central station in Hamburg, this is a modern, stylish hotel. The rooms are fairly compact but with modern flat screen tv built into the facials on the wall, modern built in furniture makes the rooms pleasing to the eye and comfortable. Spotlessly clean and well maintained, bedding is fresh and white and well... More

Quite new hotel. Plus: Central location, close to the main train station, subway, art museums, shopping street Mönckebergstrasse. Good selection for breakfast in a nice & stylish restaurant area (highly recommended to book unless you want to look desperately for a place in the morning). Rooms are small, but modern and very clean. Minus: Surrounded by fast food, low quality... More

We stayed here for a weekend break in early December so we could visit the many Christmas markets Hamburg has to offer. The hotel is only a 5 minute walk from the main train station for the S and U bahn. S bahn provides direct access to Hamburg airport in 30 minutes. Our total transfer from airport to hotel including... More

We made the mistake of looking at the website and seeing modern rooms in a central location and a very cheap rate if booked well in advance. When we arrived the hotel obviously is centrally located (even if not in the best neighborhood) but the room that is advertised at that rate is a shoe box. The room is so... More

We booked this hotel for 4 nights, but left after two. It looks stylish and cool and the rooms were clean, so the first night we were quite happy, although we were wondering about the strange people we saw in the lobby (pimps?) and elevator (clients?). The neighbourhood is definitely unsafe so we felt we had to be careful going... More

As many travelers already mentioned, the hotel is situated just 10 min walking away from Central Railway station, which makes it perfect base for those who use Hamburg to explore bigger part of the North Germany! Our room was cool decorated and comfortable, and if it would half meter wider I could say it was perfect! But the fact that... More

I found this hotel to be in a great location, in walking distance (or a short taxi ride!) from the train station. I've seen some comments about nearby sex shops, but it wasn't a problem. We found the hotel to be very clean and modern and value for money.