We arrived in Hamburg early in the morning of Sunday 12 May 2013 for a two night stay. We got there in style, on Cunard's Queen Mary 2 from New York. Our arrival date was the last day of the world famous Harbour Festival and our ship was part of that. The hotel in Alster is excellent. We had a... More

The staff was very pleasant and helpful. The hotel is in a good location about a 5 minute taxi ride to the train station. The food was also good and the wait staff were very professional. I would recommend booking on the Club floor, this will give you access to the Club Lounge for snacks or drinks at no additional... More

My colleague & I stayed here for 1 night in April. Easy cab ride from the airport. Greeted by name upon arrival & status acknowledged & welcomed as such. A bit of a mix up over rooms at check in but politely & swiftly rectified. We'd chosen this hotel as it had a restaurant on site as we didn't want... More

A great hotel in a lovely part of this great city. Great bars and lovely restaurants on the same road and just a few yards from the lake. Handy for the city centre and 800metres from the uBahn. Had a great stay at this hotel and as we had breakfast included (an important feature in a city centre holiday) the... More

Accommodation excellent, rooms perfect..breakfast was outstanding...as good as it gets...and we got it at a low rate offer so it was luxury indeed.Used taxis in and out as they were really cheap...S Bahn was 5 minutes away...a great idea on "Partner" tickets. Love to stay here again. Awarded 4 stars as I thought the Bar was not up to the... More

This is definitely one of the better hotels I've been in. A business hotel, twenty to thirty minutes walking distance from the city centre. The checkin is German, correct, efficient, and with a friendliness that feels far better than a warm bath. My room was large, it did smell a bit like cleaning agent I admit that, but a quick... More

I stayed at this hotel for a night, and found it a convenient business hotel. The room is good with a nice bathroom, and it was very quiet so I could take a good rest after a long flight from Tokyo. The hotel receptionist was kind enough for me to check in at 8 am. The restaurant was expensive so... More

Was booked here at random by PA, so wasn't sure what to expect. Very friendly check-in staff, good start. Bar was lively and showing football, also good! But the room left much to be desired. Very small and with a musty smell, not pleasant. Bed was comfortable enough if not outstanding. To use Wifi they charge an outrageous €22 for... More

I stayed in the hotel last week for one night. The hotel was very nice, room comfortable and the staff helpful, in particular Dominique upon checking in. I would happily stay again at this hotel on my next visit to the city.