The lady at the reception desk was friendly, but not really interested. The room was very small and had no AC. The bathrrom was smelly and really tiny. The tiles had started gping mouldy. There is only liquid soap in the bathrrom, no shampoo or any other bathroom amenities. While checking out I saw that you can ask for some... More

Stayed 3 times now in this hotel - but mainly in fall/winter. That's why i first did not recognize the website photos - whereas the room and restaurant area are correctly represented on the web - the entrance really is on a fairly gray dull street. The back to the water is only really possible in the summer Positive: Price... More

Best Western is certainly a reliable brand. In Koepenick the hotel is not exceptional but well run and located by the Spree, next to a art museum. Despite its lack of character, staying at the Best Western remain an enjoyable experience, especially because of the friendliness of its staff

Our Au Pair (who is from Berlin) gave us, as a Xmas present, two nights in this hotel, and we were over joyed with it. The location is outside of the centre in the south east of the city, however the S-Bahn is a 5 min walk from the hotel and provides a fast and easy route into the centre.... More