We arrived at the hotel at around 11pm , well atleast it said it was a hotel. There is no lobby, no reception and everything was dark when we came. After about 10 minutes of wondering if we were in the right place I knocked on the back door and apparently roused someone from drunk sleep. He gave me a... More

By no means is this a 5 star hotel but believe me it was more than adequate. I saw many of the negative reviews on this site after I made the reservations. I was concerned but pressed on with the stay. Boy, was I glad we did! Biggest benefit was being able to stay close to the Castle....plus as a... More

Great Location!! We were literally 5 min from the castle door- you can't get closer than that :). Town is a steep hike down and then back up, daunting but do-able!! We were unfortunate to only have 2 rooms with their own shower/toilet, and we lost the draw on this round with our group and ended up with the room... More

What a nice little typical German Hotel. The location to visit the Castle was just great, just 100 meters away. The rooms very very nice and clean, the breakfast was very good and the meals were just as good. The staff were execellent. The view was superd.

This place certainly met our expectations. GOOD: It is very well located to visit the castle (easy walk); the breakfast was more than adequate - the chocolate muesli was a hit with our children; the room was ok, nothing special, but nothing horrifying either (we had no problems with lights as some people have complained about). NOT SO GOOD: Our... More

ROOMS/ACCOMMODATION - TV did not work, room was dusty and the toilet had already been "used" when we checked in. The hallways smelt of stale cigarettes and the fire escape had empty beer bottles and ashtrays on it. The staff live on site and like to "enjoy themselves" after the restaurant has closes. The noise of people laughing and running... More

Let me start on a plus note-stunning location. The rest of our experience was shocking. The hotel should be described as a youth hostel as the rooms are old, the TV does not work and there is no service, no one smiles and no one greets you. Our biggest complaint was the noise from the staff who also stay at... More

The reception lady was very friendly, but all other staff without smile, it feels as if they are quite fed up with all the tourists. The room was cute, small and compact, and needed vacuuming. The mattress was totally uncomfortable, I could feel the springs against my bones. The weather was cold and rainy (+12 degrees celsius) but the heating... More

My husband and I have had a wonderful stay at this hotel. Not only is it a 2 minute walk to the Neuschwanstein Castle, but the service was wonderful as well. We arrived several hours early prior to check in, however, not only did they let us check in early, they offered us free refreshments in their restaurant (due to... More