We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 77 Heidelberg hotels »

Altstadt Hotel

3.0 of 5
St. Anna Gasse 9, 69117 Heidelberg, Baden-Wurttemberg, Germany
Hotel amenities
Altstadt Hotel
Ranked #59 of 77 hotels in Heidelberg
3.0 of 5 stars 17 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

17 reviews from our community

    Trip type
Traveller rating
    3
    5
    2
    2
    5
Date Rating
Heidelberg, Germany
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 2 December 2011

Usual small hotel situated in the middle of the city with expensive internet connection. (5 Euro/day). Not bad food, no crew after 20.00. But don't book this hotel if you want possibility of cancellation! I Booked room, after that I felt ill and had to cancel my trip. 1) they blocked ALL sum in the card after booking 2) they... More

Was this review helpful? Yes
See 4 more reviews by mor a for Heidelberg
North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 29 August 2011
1
person found this review helpful

I should have turned around and walked out when I was made to pay for the entire 2 week stay on arrival. Had I not been dead tired from jet lag, I would have. Insult #2 what that they would not take the corporate AMEX that I had used to hold the reservation. I had to use my personal MasterCard... More

Was this review helpful? Yes

Travellers are raving about these Heidelberg hotels

No photo provided
4 of 5 stars
Show Prices ABS:HotelCheckRates-d236725?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
No photo provided
4 of 5 stars
Show Prices ABS:HotelCheckRates-d236691?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
No photo provided
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d236702?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Hotel Heidelberg
4 of 5 stars
Show Prices ABS:HotelCheckRates-d233946?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
No photo provided
4 of 5 stars
Show Prices ABS:HotelCheckRates-d236695?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
San Francisco, California
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 8 December 2010
2
people found this review helpful

what a dump. The staff was extremely rude and unfriendly. there is no staff after 8. the rooms are small. the maids woke us up to clean when we were jetlagged and needed sleep. they made a mistake in the reservation, and despite the fact that we had booked 8 people for 4 days, spending almost 2000 euros, they insisted... More

Was this review helpful? Yes
co.kerry
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 7 October 2010
2
people found this review helpful

My wife and i found this establesment a most depressing place. This is not a hotel, just a very poor guest house. No lift, terrible climb to top floor. Nobody will help you with your luggage. Inches of dust under our bed. Unfriendly and unhelpfull staff. Reception and breakfast room compare in size to a fone box. No reception after... More

Was this review helpful? Yes
Rijeka, Croatia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 29 July 2010
1
person found this review helpful

We booked a room via Internet and arrived to hotel at 7:55 pm. The receptionist was very nervous as it was 5 minutes until the end of her shift and she slid our card through the reader several times, saying the card was not accepted although we shopped with that card days before and days after this event. She wanted... More

Was this review helpful? Yes
Köln
1 review
2 of 5 stars Reviewed 22 April 2012
Google Translation

More
Was this review helpful? Yes
A Hotels.com Traveller
4 of 5 stars Reviewed 23 November 2011
Google Translation

More
Was this review helpful? Yes
A Hotels.com Traveller
4 of 5 stars Reviewed 23 August 2011
Google Translation

More
Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 29 July 2011
Google Translation

More
Was this review helpful? Yes
Berlin, Germany
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 24 July 2011
Google Translation

More
Was this review helpful? Yes

Travellers who viewed Altstadt Hotel also viewed

Hotel Goldene Rose
4.5 of 5 stars 47 Reviews
Heidelberg, Baden-Wurttemberg
Show Prices ABS:HotelCheckRates-d559448?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hotel Hollander Hof
4.5 of 5 stars 98 Reviews
Heidelberg, Baden-Wurttemberg
Show Prices ABS:HotelCheckRates-d233944?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hotel Villa Marstall
4.5 of 5 stars 183 Reviews
Heidelberg, Baden-Wurttemberg
Show Prices ABS:HotelCheckRates-d629920?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 77 hotels in Heidelberg, ranked by popularity »

Been to Altstadt Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Altstadt Hotel

St. Anna Gasse 9, 69117 Heidelberg, Baden-Wurttemberg, Germany
Price range (per night):* INR5,963 - 11,369

Owners: What's your side of the story?

If you own or manage Altstadt Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Altstadt Hotel
Show the lowest price for this hotel (from our partners)
Show Prices