This lovely hotel exudes calm and comfort but what makes this an exceptional place to stay are friendliness and service of the staff. Anne again requires special mention - very caring and helpful. We loved our stay in this hotel and would definitely return. More

All the positive things other reviewers have said are true, so I wont repeat them, other than to add my praise for the staff, particularly Anne Christiansen and the rest of the front desk/bell staff. We liked our stay so much that we checked out of another luxury hotel later that week a day early, so we could come back... More

This place is perfect... the view from the rooms are worth the trip here alone... More

We stayed in the Villa Florentine for one night but wish we could have stayed much longer. The hotel was perfect. The service was outstanding and the staff was welcoming and helpful. The room was spacious and elegant, the bed was extremely comfortable. The view from the hotel was amazing and I was pleased with it's close proximity to Old... More

I'll start off with the bad, but keep in mind that I did give it 5 stars and would urge you to try this beautiful, elegant hotel. The room was beautiful, spacious and had a fabulous view of the city. It also had a fabulous, direct facing view of the the people sitting on the terrace off the reception area.... More

Jerome Montanteme and his staff did an outstanding job of making my husband and my stay a very memorable experience. From the moment we entered the lobby until we left 3 days later, the staff was courteous, attentive and professional which when added to the beauty of the hotel and its views made for a get-away that we have not... More

Hotel Villa Florentine is a beautiful relais chateau above the city of Lyon. We were greeted at check in with an offer of a non alcoholic beverage to have on the terrace. We utilized their beautiful swimming pool after a very hot day and just relaxed. They also offer many spa packages. Our room was very attracive and quiet facing... More

As a hotel owner and professor of customer service, I have a very critical eye when it comes to being a guest rather than sitting on the other side of the desk. This hotel does a GREAT job when it comes to personnel, and frankly, I learned from watching them in action. It was absolutely flawless. The managers, Anne Christensen... More

Caught the train from Paris to Lyon for a conference at the Villa Florentine. What a beautiful property with spectacular views of Lyon. Food was fantastic as was the service. Jerome the General Manager could not do enough even to the point of going for a run with you in the morning. Rooms were all different and special in their... More