what a shame that this beautifull place is so wrongly managed. Very poor customer service. Will not come back ! More

Found this JEWEL after a horrible experience at another Hotel nearby. This is a five star Resort and well worth the stay. Great Staff,I can’t say enough about this Resort. Staff was par one, the rooms were elegant, clean and the view beautiful. It was quiet and the extras in the room like the air diffuser adds to the five... More

Lovely location with probably the best views of any annecy hotel. We knew that annecy isn't known for it's good hotels and spend a long time looking. Les tresoms is listed as a three star but we felt it was more like a decent four star. It had two good restaurants, a small but adequate spa. We probably had the... More

Booked this hotel after being sold on the idea of staying outide the town from various websites (including the reviews on tripadvisor). What you don't get told is that, if you haven't got a car (like us) you are in for a nightmare trek into, and back from Annecy. If you go by road (longer but slightly less steep) then... More

This hotel & spa is situated high above Lake Annecy allowing panoramic views from many areas of the resort. Our room on the 2nd floor had a small balcony, nice size bed and plenty of space for your clothes. Only problem was the bath room had a jacuzzi tub but no shower. American travelers are used to a shower so... More

Stayed at Les Tresoms (a *** hotel/spa) with my parents, aged 65-70 years. The location and setting were exceptional, and the reception service when we arrived was outstanding. Things went downhill from there. The rooms were small and basically in a construction zone (they were upgrading the air-conditioning). Workers were all over the establishment, inside and outside. They really should... More

Normally I prefer to stay in the centre of a town or city but I was very glad we chose to stay at Les Tresoms, on the outskirts of Annecy, as it has the most wonderful views of the lake and mountains, best enjoyed from the hotel's pleasant small swimming pool. We wanted two intercommunicating rooms for ourselves and two... More

This is a hotel that tries hard to please on some levels, and succeeds beautifully, and then fails miserably in others. Some staff were very helpful and friendly while others were curt and rude. The room was very comfortable and the location in the forest was relaxing. I especially like the calm/massage - type music around the pools. The restaurant... More

Stayed at the Les Tresoms Hotel with my husband and while the hotel was clean, it was noisy and the rooms were tiny. We had a voucher which we had got as a wedding present and clearly even though the hotel was empty they didn't do themselves any favours with the small room we got. A lot of renovation was... More