3 days I spent in Marseille. I’ve chosen the New Hotel Select, which is located in the centre of Marseille, a 10-minute walk from the Old Port. It offered me soundproofed accommodation, an interior garden and free Wi-Fi in public areas. Besides Saint-Charles Train Station and Metro (lines 1 and 2) are 500 metres from New Hotel Select - Gare...
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I WOULD NOT RECOMMEND BOOKING THIS HOTEL. I received a confirmed booking on October 1st for a night on the 19th. On the 16th I received a welcoming e-mail. We arrived soon after noon on the 19th and were told the hotel was full and they had reserved us a room at another hotel. Since this was five times the...
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Finding a cheap hotel or hostel is not easy in Marseille, so we found a very good deal going for this hotel and booked it without checking the reviews. Once I saw some of the comments previous visitors had left, I was quite concerned as it has definitely had some very tough reviews...
It is clear that this hotel has...
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NIGHTMARE experience! Dark, dingy room on the 3rd floor, DIFFERENT to the room with bed bugs mentioned in an earlier review by another guest.
Noticed excess of 10 insects in the room but didn't recognise them as bed bugs. Put those that I could see in the bathroom out of the way of me. Should have left the room there...
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We are very sorry for this bad experience, but please notice that we cannot being held for responsible for the presence of bedbugs. The staff gives a special attention to control the rooms, since bedbugs can be transported by anyone and captured in trains, planes at the airport or the railway station. Please give us another chance to show you...
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This little gem has had some tough reviews. Not sure what went wrong for those people, but this place was very good to us! It’s only a 2 min walk from Marseilles Central Railway Station and about 10 mins walk to the old port, where you will find eateries and shopping. The staff were very helpful and showed us where...
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Thanks for your kind comments. We are glad that you appreciate the recent renovation. Hoping to see you again soon.
Best regards,
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The ROBBERY in the room occurred!
On the last day of our stay (30 april) we returned to our room and noticed that our travel bag that stayed in the room was inspected. When we looked closer we noticed that all our electronic devices (laptop etc) remained in the bag however displaced from their usual place. Then we found out...
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The "robbery" mentionned was taken in consideration and the guest received messages from the management. We checked all the accesses by the magnetic doorlocks and there is nothing that proves a robbery had taken place. This does not mean we don't trust our guest's remark, but un -fortunately we did not find any explication to what might have happened.
The...
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Falls down in too many aspects to be anything other than poor. Not all bad - the man who welcomed me on reception was nice, and the building is old and interesting and I liked the way they had done the rooms and the breakfast space out - quite funky. And of course it is cheap. BUT so many things...
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ROOM NR 210, BED BUGS!!!!!!!!!!!! in addition,no bar/restorant, no room service, verry dirty rooms, internet only in reception area, and the car park cost us 32 euros per dayY!!!!!
NEVER AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Dear Madalena,
We are sorry for what happened during your staying. Unfortunately, bed bugs were brought by previous customers. As soon as we detected the infestation, we took immediate action to eradicate it. We are currently working on the building to improve room comfort and we are negotiating special rates for our customers with a parking close to the hotel....
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We read the reviews about this hotel but thought as it was near the train station we would give it a go.. The only good thing about it was we got free WIFI - but if you were above the 1st floor you would have to go down to the lobby. The bed was slopping down so we had to...
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Don't do it. You couldn't pay me to go back. Dingy, gross little rooms, horrendous neighborhood, no wifi and so noisy that a decent night's sleep is impossible.
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