I am an Accor supporter and A card platinum member for several years.In Marseille I have previously stayed at Grand Hotel Beauvau Marseille (Mercure) and the Sofitel. I am writing this, unusually, before I leave to give notice to potential customers. Do not use this hotel unless you wish for a two star experience. On arrival at 1400 hours we... More

This is 3 stars hotel from Accor group, which is in my opinion, this hotel is below standard of Accor Group. The pros of this hotel is only the location. It's really nice hotel downtown Marseille. Just 10 minutes walk from Marseille Bay. But the location a bit feel unsafe if you walk by yourself or a company, because it's... More

Check in was ok, room was pretty basic but bed was full of bed bugs, bathroom was pretty run down, but breakfast was good More

I booked Mercure on the Accor website for a special rate (55 euro) that required full prepayment online. I paid with my credit card. But upon my arrival to the hotel the receptionist refused to check me in, she said that I may had paid by a stolen credit card, and so I had to leave a cash deposit of... More

The hotel is very well located, 5min walk from the old town and the port. The staff is very friendly and helpful. Breakfast is very good with a lots of choices. The parking is just under the hotel which usually cost 15 euros per day but we only paid 8 euros for the whole weekend. The room is clean with... More