We knew we were taking a risk with accommodation in Nice as we were on a budget. We selected the Excelsior Hotel because at the time the reviews were ok and the price was right. Upon arrival at the Nice Ville Station, we were welcomed by scummy streets which were soaked in urine, although this is not the hotels fault.... More

Our experience of the Excelsior Hotel, its staff and manger was a case study in poor service and terrible attitude--in the worst combination possible. I reserved a Prestige Room for one night (tonight) through an on-line trusted reservation site. When we arrived (after almost 21 hours of traveling from the US) we were told that there was not a room... More

The hotel is very well situated, pretty old style building with basic standard rooms. I enjoyed our stay. However we had some trouble with the cleaning staff, since they rush into the room without knocking, have a tendency to leave the balcany doors open even when hot, and they didn´t leave any new soaps and shampoos in a weeks stay.... More

Arrived after spending all day travelling from Rome via train. Room was dirty( I have pictures to validate) , room faced the noisy street with scaffolding outside window. Air conditioning was not working. Drain in shower was plugged. When approached staff on desk was told for a fee of another 30 euros I could up-date to a better suite!! Was... More

This hotel was the perfect location to return our rental car and then leave the next day on a train. The room was decorated with strange colors and there was scaffolding on the outside of the building. The room was large enough and it was only a 20 minute walk to the downtown area and the sea. Staff were helpful... More

Although old in syle it is well kept and clean. It is not in the smartest location but is very close to the railway station where buses from the airport also stop. The hotel is just a few minutes walk away. It is also less than a 10 minutes walk into the centre of the town for the restaurants shops... More

Good value 3 star hotel pretty much what we expected. We booked a superior room overlooking the garden (& surrounding town appartments!). Our room was big enough although the bathroom was a bit on the small side and not the most luxourious & a bit tired - but it was cleaned every day with fresh towels etc. The king size... More

A warm hotel located just a few steps from Gare Nice Ville, and next to several good locations at Nice, such as Promenade des Anglais, and Vieille-Ville. Guarantee to a nice stay in French Riviera. More

This was our second trip to Nice. I had read all the above reviews after i had booked to stay in these appartments for 3 nights, i was a little concerned as i was travelling with 2 friends. We did not witness any of the above complaints, we had a great time. Our room was a 2 bedroom, really clean... More