We spent a week in this hotel and were satisfied in general. I am quite sensitive to noises at night, but I was not bothered by the trains. The view from our room, however, was directly to the station and the road above. At least we had an immediate information about the traffic outside :)
Unless others, we found out...
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I reserved for 2 nights. The sencond day after I had my breakfast at 11 Am I went to the beach and when came back. My suitcases were at the reception and the front desk told me I had to pay for Late check out. THey didn't realize that still had my reservation for the next they. And when I...
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Dear Madam,
We are surprised by your commentaries. You have been in contact both with us and Best Western International regarding this situation. The agency that has booked for you made a mistake and had reserved two seperate bookings under your name with a week interval between receipt of the two bookings. The names on the reservations were spelled differently...
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I am a travel agent in Portugal and was attending a trade show in Cannes, the price was very good and the hotel was a great surprise.
Location: rigth outside the train stop, some construction going on at the moment but no noise in the hotel. 2 minutes walking from Rue des Antibes (central portion of it) and 5 minutes...
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The previous reviews are on the mark. The beautiful beaches and tourist areas of Cannes are just a short jaunt away... after you figure out how to cross the train station. Seriously... it's right out the front entrance, and divides you and the good times of Cannes. Romantic? No. Rooftop pool? Check! Gorgeous!! (if it's Summer... it's not heated). Be...
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Dear Sir,
We value your opinion and would like to thank you for rating our hotel.
We can see you have been mainly disappointed by our location and the access to the other side of the train station.
The city of Cannes is now renovating this area and the works should be finished by the end of 2012.
The hotels...
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Rooms: I got placed in a room which smelled like stale cigarette smoke. When I called to complain, they said there were no other rooms available. Then I got woken up in the morning by some works that were going on in the floor above. As for the location, I got to the hotel at 23:00 and it was a...
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Dar Madame,
I am sorry for your bad experience, first of all the hotel is non smoking which mean that the entire hotel is not smoking and your rooms shouldn't smell smoke cigarettes, but we still have guest who do not care and smoke in their rooms also we will change all our firesafety and put smoke detactor in bedrooms,...
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My friend and I stayed there a few days before the start of Cannes Film Festival in May 2011.
The hotel is for what you pay an ok place. Our room was tiny but really clean and well maintained. Location good for walking into town for the beach. Near to the bus station, good for getting about locally. Yes the...
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Dear Sir,
Thank you very much for your time and feedback.
We took good note of your commentaries and are pleased to inform you that renovation works have started in the hotel area to improve access to the hotel and train station and modernise the whole Boulevard d'Alsace in front of the hotel.
Our breakfast buffet has been improved and...
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My wife and I were on a short business trip in September and hade made a 3 night booking some weeks prior with Golden Tulip Hotel de Paris. When we arrived to book in were amazed to be told that they didn't have a room as the hotel was fully booked. However, we were told they had booked us into...
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Dear Sir, Madam
Thank you very much for completing the survey regarding your stay in Cannes.
On behalf of our entire team, I would like to apologise for not reaching your expectations. Your satisfaction is important to us and we will be using your feedback to implement improvements and ensure a better service in the future.
We have been informed...
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I did write a review some days ago but having thought about this hotel further, I'm afraid my Average rating has gone down to Poor..
On the plus points, the young, smiling receptionists are excellent. There's free wifi. A shady garden to sit in. It's not far from the centre of Cannes and the main station and the rooms at...
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Dear Sir, Madam,
We would like to thank you for your commentaries and would need to know more about your stay in Cannes in order to review your feedback.
Would it be possible for you to contact us in order to know your name and the room that was given to you on your arrival?
Thank you very much for...
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We stayed here for 2 nights in Sept 2011. The hotel was very clean and comfortable. Very handy for walking into town. Close to the railway station and main roads. I read other reviews before we left and was concerned as the hotel had been booked for us by the travel company, but there was nothing to worry about. Excellent...
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walking distance from Palais de Festival, the hotel offers nice and clean rooms. Minor disadvantage is proximity of train station, which may bring you some train noice (but one can easily spot that on map, not a surpsise ;)
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