unable to connect to wifi staff not bothered breakfast 12 euros (champagne suprisingly not included couldnt open showerdoor fully for fear of smashing it on toilet two person room one t bag one sachet of coffee no milk no sugar decent sized room except shower room pay cheapish get cheapish wont use comfort group again very noisy from square outside... More

We has to stay one night in Rouen. We needed to have a fairly cheap option and went for this hotel. It was a really bad choice: small room, small toilett, broken lamps...I will stay away from any comfort chain hotel. More

Normally we have stayed at the Mercure but have stopped using this group since they withdrew the 55 plus offer. We chose this hotel because of the location and booked the larger room. If we got a larger room (room 20) I hate to think what the smaller ones are like.The bathroom was truly miniscule and probably the smallest we... More

We were bumped here from the Couer de City hotel, which is a short walk away, as they said their electrician was still working on refurbishing the rooms. After a long wait at Reception with a rather indifferent girl doling out the keys, we were allocated a room in the annexe part on the very top floor. Real hastle getting... More

We were lucky to get a room on the first floor as there is no elevator. The room was decent and clean. The window opened onto a quiet area. It's a bit of a trek to get to the sights in Rouen from this hotel. It was fine for one night. More

As soon as we entered the room we smelled the mold. Tried to open the window but 2 of the 3 windows were blocked and could not open. bathroom was mini, and the shower cabin was so narrow, I doubt that large sized people would be able to wash themselves in there. The breakfast was minimalistic. We didn't mind walking... More

Great location handicapped by small, dirty rooms, no lift and the latex/carpet glue smell mentioned by other reviewers as much as a year ago. The receptionist (Rachel) could not have been more unhelpful and disinterested if she tried... More

We hadn't planned to go to Rouen but decided at the last minute, so we had no reservations. First hotel we tried was full for the night, but luckily this one had one room left. We took it because we really needed a place to stay, but it was a bit on the expensive side for what we got. Small... More

Great position near to the river and cathedral although we found it difficult to find The staff were really helpfull and friendly. Breakfast was really nice and reasonable value. Our only complaint was the size of the room, which wasn't helped by the extra bed. We asked for an extra bed (3 in the room) and they put another in... More