We just can't believe the bad reviews! We had a wonderful stay in April, 2011, our hotel and bathroom were well priced, clean, pleasant and quiet. Location is always a priority for us, and the Hotel Chiffre is in a very quiet little street, but very close to the old city, the river and all the medieval charm of Albi.... More

I stayed here in Sept 2011 for 1 night-what a let down. I had booked with booking.com whose blurb indicated free wifi - no chance!. I was startled to be charged 9 euro to use the Garage---------others eem to think that this good value but at least you should be made aware at the booking stage that there is a... More

The welcome was chilly and subsequent service was indifferent and unaccommodating. The noise from renovation work began very early in the mornings and continued until late evening. The small air conditioner never actually cooled the room and was unadjustable. The breakfast was expensive, small, mediocre, and removed promptly at 9:30 in the morning. We will return to delightful Albi, but... More

We moved to Hotel Chiffre after being disappointed with a nearby hotel. Our room (110) was large, clean, quiet and comfortable. The hotel is within easy walking distance of central Albi. The staff were excellent, and Natalie deserves special praise for helping when my hired car broke down with a serious electrical problem, I an 76 yrs old and was... More

We went to Albi on our way to Toulouse from Provence without having booked anywhere to stay and came across Hotel Chiffre across the road from one of the main squares. The room was great value and was big and spacious with new furnishings and a massive comfortable bed overlooking a quaint courtyard with a little fountain. It had a... More

The rooms are delightful and more spacious than those I’ve found at any other B&B in France. The owners were so helpful and patient with my inadequate French, and both spoke English very well. Some of the staff didn’t speak any English, but we were able to communicate anyway and everyone was so kind about my attempts. The dinners were... More

My husband and I stayed at Le Chiffre in October 2008. It seems to be a popular hotel - it was full the night we stayed. Our room was large and had a very nice, modern bathroom. The room has air conditioning as well as heating. The location is excellent and the reception staff are very friendly and helpful. We... More

Despite having received written confirmation of our dinner and room reservation months earlier, we arrived late on a Sunday evening to find the hotel restaurant fully committed to a coach party and unable to feed us. After this bad start it was all downhill. Our room was depressingly dark and dreary and when we returned from dinner in Albi it... More

I spent three nights there with a large group (we all liked Albi). The hotel was well located, within an easy stroll of the old town, the cathedral and the Toulouse-Lautrec museum, among other places of interest. My room was small and cell-like, with shower, basically quite austere despite some strangely ornate features. But it was clean and everything worked.... More