We find the 25 negative reports, of which 12 "terrible" difficult to understand. We think that this hotel is not at all run down, that the rooms are very clean and comfortable with faultless modern furniture and fittings, good quality beds, pillows and linen, that the complimentary expresso machine is a perk rarely found in 4 star properties. Airco is... More

The service here cannot be faulted, every member of staff is very helpful and made you feel they were there just for you. We had a standard room, a very good size, comfortable and well equipped. There is some noise from the near-by road but that didn't worry me and didn't keep me awake. Good size desk area to work... More

This hotel prides itself on being a training school for hoteliers. However, it's too expensive for what it delivers. Firstly the Spa and fitness are only open from 10am to 8pm--ridiculous opening hours if you are on business. The rooms are too small for two people and the hotel is incredibly noisy. You can hear doors banging shut and the... More

In May we were touring along the French rivière and decided to make a break and stayed there for 1 night. It was an extremely hot day;more than 30+ . The corridor and our room were felt like in a sauna. When I called the front desk and asked why the air-conditioner in my room was not working? She said... More

Having been in the Tourism business for over 20 years and having had the pleasure of having had a number of the Vatel institute trainee/students in my various hotel teams (Vatel is a hospitality school), I was pleased that my wife had decided to book this hotel for a weekend get away, after reviewing and checking out a number of... More

We were having a tour of the French Riviera, and for the night, we were to stay in Hotel Vatel. At first look, it seemed as if the Hotel was your normal 4 star hotel with the regular amenities, and it also dawned upon me and my family, that the hotel might be second rate, since the staff came from... More

Had to stay at this Spa/Hotel in the unfortunate circumstances of my Dad being admitted to the nearby Hospital. This hotel is the nearest to it (5 min walk) and so had no choice in the matter. However, it made a real difference to such a nice hotel to relax in. Despite my Dad being seriously ill, the hospital let... More

The hotel is very modern and adequate, the rooms are nice and well-quipped. The area where the hotel is located is not so far from the motorway, so if you want to make a stop in a nicer hotel when you pass by, take this one. The quality of sleep is very good. They also have a huge parking space.... More

I didn't write earlier, because of other circumstances, but when I went to re-book at the Vatel for an upcoming trip, I noticed a very poor review that I wanted to correct. First of all, my husband fell and broke his leg on top of the ramparts in Aigues-Mortes. He was transported to the Hopital Carmeau in Nimes for surgery... More