We got to the hotel on christmas eve and let me say... what a sad christmas eve.....the room was extremely small we could barely fit, we had to leave our bags in the bathroom!! The room was not very clean... and there was a new recepcionist that couldnt do anything!! apparently she said that the bigger rooms were being remodeld... More

I stayed at Hotel Massena with my mother and sister for two nights in their triple room. The room had not been serviced when I came in even though they knew of our arrival. I found the room to be extremely small, old, dirty with stains on the carpet and smelly (not at all like in the pictures). The corridors... More

This hotel is located in a great centrally located area of Paris, close to the shops at Galeries Lafayette and lots of nearby shopping. It provides easy access to lots of public transportation although nearly anywhere within the city you'd stay could offer that given how good the Paris public transportation is. Aesthetically this is a very cute boutique hotel... More

My husband and I just got back from our week-long trip, aka honeymoon, in Paris. We stayed at La Massena Hotel. It is very convenient to everything. I love food. I have L'Ecluse wine bar, Fauchon, Maxim, Paul Boulangerie, a few steps away. The hotel is a heaven for shopping lovers. Printemps and Galerie Lafayette in the north and Faubourg... More

Has to be a gem, doesn't it, if it is affordable, beatifully-run by warm and friendly staff, who keep it spotlessly clean, and is RIGHT IN THE MIDDLE of PARIS. Most travellers would say those things just don't go together! At the Massena, they do. It might be unique. I have been staying there several times a year for more... More

My partner and I have just returned from a two-night stay at the Massena. We wanted to be in rue Tronchet because of its excellent position . I had previously stayed at the Opal, on the other side of the street, but it has been revamped and upgraded to a 4 star establishment, and I NEVER stay more than 3... More

very great location near Madeleine, very steps from all the sightseeings: Place de la Concorde, Place Vendome,Opera Garnier, Champs Elysees, Trocadero, Montmartre, Louvre etc not very communicative and friendly staff, lack of interest for the guests of the hotel. More

This hotel has a great location and our family had a great experience staying there in 2001. Based on that previous stay, we decided to stay there again on a family trip to Paris last month. While the room we stayed in was clean and fits four people as comfortably as possible within this budget range, we were very disappointed... More

I am a female professional working for a world renowned American museum. I have been staying at this hotel since the mid 1980's. The location could not be better. Walking distance to the Louvre, Place du Concorde, Arc de Triomphe, major department stores, etc. Great shopping area. Restaurants, small market near by for those "none mini bar priced" drinks and... More