My husband and I stayed at the Mercure Paris Royal Madeleine in late April 2012 and really had a wonderful time. We thought the staff was very friendly and helpful, although they could not break large denominations of currency for us. The elevator was a little scary being rather small and we were never sure the doors would open fully.... More

The location was great, metro station close, supermarket about 10mins walk and backs on to large shopping strip. Eiffel tower is easily reached by metro. As for the staff, they really let the pace down, never smiled or said hello and were very rude and semed to look down their nose at us if we asked any questions. Breakfast was... More

Stayed at hotel for 2 nights recently. It was OK. Location is great if you want to do a spot of shopping at Printemps and Lafayette. A 5 min walk to Rue St. Honore. The room and bathroom were nice and clean. Good selection of goodies for breakfast. Overall quite good experience. Would recommend it if you are in Paris... More

Сomparing this hotel with the others of this brand I can say that is not the best hotel. First of all there is never smiling personnel.When checking up they ask to fill papers like yesterday's hotels (which takes much time especially when there is many people) and ask for some deposit as if they think at once you will cheat... More

Small rooms and bathrooms. It needs urgent renovation and new furniture. Believe it or not at the entrance you can see a plate with 3 or 4 stars. In my opnion it deserves 2 stars. More

We actually visited this hotel in August 2010. Close by to almost everything in Paris. Our room was a decent size and clean, as was the bathroom. The beds were very comfortable. They could do with a different shower gel; because whatever that smell was, it should not come out of a bottle. Breakfast was very nice, especially the baguette.... More