The location of Hotel Vernet is wonderful. the service was outstanding. we booked a
deluxe room-which is a great-sized room. i would stay there again.
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- Vernet Hotel Paris

The location of Hotel Vernet is wonderful. the service was outstanding. we booked a
deluxe room-which is a great-sized room. i would stay there again.
More
This is Paris style don't expect polite and chitty chatty. This hotel is hidden just off the famous Champs behind the HSBC building. No one can pronounce Rue Vernet the street its on, so just tell the taxi up the Champs and turn left at the louis Vuitton shop. Then the taxi will blame your accent and know where it...
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My husband and I recently took a trip to Paris. We went to the Small Luxury Hotel website and booked the Hotel Vernet. We have usually had very good experiences with SLH and expected the same when we arrived at the Hotel Vernet. When we arrived to the hotel by taxi we unloaded our luggage and looked for someone to...
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Dear Ronthego1,
Thank you for taking the time to share your comments.
We are sorry to learn you did not fully enjoy your stay when staying with us. Please accept our apologies for the inconvenience encountered.
I assure that the situation is exceptional and that we, at the Vernet Hotel, are committed to deliver the service that you rightly expect...
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We chose this hotel because it was part of the SLH (small luxury hotel) collection, so I was expecting it to be a hit and let me tell you it was far from it!
We arrived late at night to be greeted by a concierge that barely spoke anything else than french.. We managed to get everything in order got...
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Stayed here in January 2012. Location is great -- that is if you like to stay near Champs Elysees (pretty expensive and touristy). While the room wasn't too small considering it's Paris, it was in dire need for some serious updates. The bathtub water didn't drain properly and the water from the tub would leak from one corner . ....
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Hotel was undergoing refurb when we visited. Small, boutique hotel member of SLH group. Taxi driver found it difficult to find the hotel. Don't know why the location is fantastic. (maybe he was new!) It is directly behind the Hugo Boss store on Champs Elysees (small side street). Got a 'deal' for 2 nights with breakfast. Still pricey though. Small...
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Dear Amd3523,
First of all we would like to thank you for having taken the time to fill in this comment on Trip Advisor! It is very kind to your part to write it one year after your visit and we are delighted to know that you enjoyed your stay with us!
And you are totally right concerning the glass...
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Went to stay in this hotel in April last year as a getaway before my first born was due. Reception area was small but clean and tidy, staff were friendly and welcoming. Room we stayed in was fantastic it was so big and clean and although the hotel was undergoing refurbishment at the time neither me or my partner could...
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Dear Wai83,
Thank you very much for having stayed with us and having taken the time to leave your impressions on TripAdvisor.
We are thrilled to know that you enjoyed our hotel and our services. It's very pleasant to get such good comments!
We hope to welcome you back soon, maybe this time with your baby!
Best regards,
Héloïse –...
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My son and I stayed at the Vernet for two nights. Our reservations were made by our travel agent, who knew the hotel. Prior to our stay I contacted the concierge via email to make some advance arrangements. He responded by telephone, made some helpful suggestions and when we arrived our morning tour of Paris and afternoon visit to Versailles...
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Dear Jess P,
We truly enjoyed welcoming you to the Hotel Vernet and it was a real pleasure to read these wonderful comments!
We would like to thank you for having taken the time to write these comments on TripAdvisor and for all your congratulations. All the staff was thrilled to hear that you had a pleasant stay with us!...
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Although very well located hotel is pretty bad.
The website photos do not represent the reality of what you see on site.
The internet is free because its performance is a joke, much worse than the dial-up Internet.
The bed is old and uncomfortable, as are also the pillows.
Room service does not exist. The staff are very kind, but...
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Dear Valdirb,
We are sorry to hear that your stay with us was not what you would expect and we take in consideration all your reviews. They help us to keep growing.
We hope to welcome you another time to show you that what you experienced was unusual and that we can exceed your expectations and make your stay pleasant....
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Great small personable hotel just a block and a half from the Arc de Triumphe on a quiet side street! Very reasonably priced, great rooms. On check-in we were upgraded to a suite with 2 bathrooms, a sitting room , dressing area, even 2 flat screens. Wonderful hands-on service from everyone. Breakfast in a beautiful stain glass ceilinged room.
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