I was so impressed when l stayed here 2yrs ago l inivited somed freinds to stay here and eat and enjoy before we went to Sancerre. for one night . What a dissapointment the food was not as good as it was two years ago the bill was though and the hotel well l agree with other comments on this.... more

Rude staff. Completly dont care if you like it or not. In fact I think they are so used to people complaining they tune out. The rooms smell, are not clean are very dingy. Furniture was falling apart and stained and bathrooms were mouldy. Downstairs is so different to the upstairs hotel. Obviously they care only about the patronage of... more

L'Assiette Champenoise is a hotel situated some 30 minutes walking distance from the city of Reims. We were excited before arriving, looking forward to a superior experience – worth the 250 Euro just for staying per night (breakfast not included). However, this excitement would soon turn in to a great disappointment. The service in the lobby was quite arrogant, giving... more

We chose the hotel on the basis of some positive reviews on this site (and of course on the basis of the two Michelin star-restaurant) but were frankly disappointed. The hotel has a run-down feel to it, the staff (if you can manage to locate any) are unhelpful and the management is arrogant and not customer-focused. OK: the setting is... more

The hotel and the restaurant are very different kettles of fish here, and need to be treated quite differently, and this can be recognised that the hotel/restaurant seemed to go under about 3/4 different names. Set in the industrial heart of Reims, the hotel had lost its way somewhat, and I don't think it knew what it was trying to... more

The decor is modern with bright colours and 21st century philip stark-ish design, but the details are quite poor so don't expect that this is a top notch hotel . The worst is that they use rentokil type tissue dispenser in the bathroom which makes you feel you are in public lavatories, i don't understand why they don't do the... more

I just returned from 2 nights in this hotel on a company trip with my 7 colleagues. I was a little nervous about booking this place for a company trip because of some of the negative reviews on this site but I have to say it was excellent. The staff were very helpful and nothing was too much trouble. The... more

We were nervous about staying here because of the reviews but were pleasantly surprised. Yes, the restaurant is very expensive, even by London standards, but there is no pressure to eat there and Reims is close, although you must have a car if you're staying here as there is nowhere decent to eat within walking distance. The room was reasonably... more

Got given a free upgrade to a bigger room on arrival maybe because we had a 14 month old baby. Stayed here for one night - excellent accommodation. Restaurant is a michelin 2 star and is lovely for a special treat, however it is very expensive as you would expect froma michelin 2 star. Would definitely return to this hotel.... more