I arrived late at night for a 3 night stay & was allocated room 6 on the ground floor, at first glance I thought it was OK, the room was large & looked clean & tidy, however problems arose by morning. The heating control did not work, the room was very hot & when the window was opened it was... More

I stayed in this hotel this month and encountered an incovenience. I reported this during my checkout and raised a complaint by email in order to be sure that the pb is fixed. What a surprise! The Director responded and gave me clear explanations, apologized and make an extra charge! That's what I call an hotel well managed! I recommend... More

Very hot temperatures in Clermont (36c) and the a/c did not work which meant having to sleep with the window open and due to the proximity of the motorway meant a very disrupted sleep. However the staff, as always, were very helpful and didn't charge for dinner. More

Clean, tidy, efficient service. Just what was needed on the home journey from Spain. The kids were happy we all got a good nights sleep, breakfast was plentiful too! Parking in the car park was an extra 10 euros which is ok but should be made clear on the booking info ( I may have missed it) Easy to find... More

Very nice clean rooms, good restaurant, and pleasant garden. However, I sometimes experienced difficulty in getting a coffee at the bar in the late afternoon. Frequently there is nobody around in the bar. The only other annoyance I experienced was when returning late at night in my car. Frequently, there was no response when I pressed the buzzer, to get... More