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Macdonald Manchester Hotel & Spa

4.0 of 5
91 London Road | Piccadilly, Manchester M1 2PG, England (Manchester City Centre)
Hotel amenities
Macdonald Manchester Hotel & Spa
Ranked #27 of 121 hotels in Manchester
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1,212 reviews from our community

Traveller rating
    472
    477
    161
    75
    27
See reviews for
Families
66
 
Couples
491
 
Solo
68
 
Business
305
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Lancaster, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 May 2013 NEW

I brought a friend here for her birthday as we were meeting friends out in Manchester for dinner. I have been before with my husband but she has never visited the Macdonald. She was very surprised at how big it was and how spacious the rooms were. The bathroom was a lovely size, enough for us both to do our... More

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London
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 21 May 2013 NEW via mobile

It is my first day staying at this hotel and I'm already looking forward to the end of it. Examples of slow and poor service: 1. 4 staff members behind the counter and 2 customers including me. I waited for 5 mins to get an answer regarding wifi 2. Waited at the bar for 15 mins and no one came... More

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London
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW via mobile

Stayed one night for business and must admit I thought it was cracking. The staff were helpful and the service was very good. The room was massive and the bed was very comfory and quite with little or no noise through the walls from other guest. The only slight let down was there was no bath but the big powerful... More

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Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review
21 May 2013

Dear PuppaD, Thank you for taking the time to review us and for all your kind words they are appreciated and for where you found an opportunity for improvement please be assured that we are already onto matters. Many thanks also for the kind recommendation and for saying well done to the team. Kind regards Paul Bayliss MBE General Manager... More

Cumbria
Top Contributor
128 reviews 128 reviews
83 hotel reviews
Reviews in 81 cities Reviews in 81 cities
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

I stayed with friends to celebrate a birthday weekend. We had one double double room and one king sized room. The double double is ideal for friends sharing a room, although there was a table and chair at the bottom of one of the beds which made it a bit tricky for getting up in the night. The rooms are... More

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See 2 more reviews by SheilasWheels for Manchester
Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review
21 May 2013

Dear Sheila, Many thanks for taking the time to review us and for your kind feedback it is appreciated. I can confirm that I have passed on your comments to our Spa team to ensure timings and immaculate presentation are adhered to consistently. Thanks also for your kind comments about our great team and the quality of our rooms and... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 19 May 2013 NEW via mobile

We stayed 1 night in a 'superior' room Was an advance booking £110 -'bargain' rate Breakfast not included - £19 each or £15 if we decided the day before!! No free wifi - you can connect to BT but for a fee. Cheese sandwich £7.20 Car park £17.50! Really over priced! You'd think if you were paying that much that... More

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Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review
20 May 2013

Dear AlyPea, I can see by your other review that you have very high standards and a liking for a bargain and there's no harm in that so if I can politely advise the best opportunity pricewise to book breakfast is always, always, always to book through our Brand Website. Sincerely I'm sorry that we let you down and as... More

Cardiff, United Kingdom
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Stayed here for one night in April for a training course the next day. After a long train journey up, I was so pleased to see how close it is to Piccadilly. Check in was really easy and I had a seriously lovely, huge room looking over the front of the hotel. Bath was great and filled instantly, taking away... More

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Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review
20 May 2013

Dear Jo, Many thanks for taking the time to review us and for your kind comments they are appreciated. So pleased that your event went really well and that our great team looked after you. We look forward to your return. Kind regards Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More

Ruislip, United Kingdom
1 review
4 of 5 stars Reviewed 18 May 2013 NEW

Great location to walk into the city or use the central train station. Very comfortable room and pleasant staff. Excellent breakfast options though a bit expensive at £15.50. One big issue we had was with locating the car park. The hotel website suggests a post code to use on your sat nav but our device, having found the hotel, couldn't... More

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Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review
19 May 2013

Dear Colin, Thanks so much for taking the time to review us. To be fair like many hotels we provide a Sat Nav postcode specifically designed to get you straight to the car park even though it is literally 5m from the hotel. The car park gate opens automatically as you approach it and its secure 24/7. Many thanks for... More

Ilkley, United Kingdom
Top Contributor
69 reviews 69 reviews
57 hotel reviews
Reviews in 47 cities Reviews in 47 cities
170 helpful votes 170 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

First stay in a Macdonald hotel and it won't be our last. We chose it for its' location in central Manchester but only 10 minutes walk to the O2 Apollo or £3 taxi ride. We had a superior double for a midweek £105 including a very good buffet breakfast. The room was large, on the top, 8th, floor with a... More

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See 7 more reviews by mikey47 for Manchester
Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review
19 May 2013

Dear Mikey, Thanks so much for your kind review it is appreciated and of course we look forward to your return. Many thanks for highlighting also the interaction of our great team and the quality of our services and offers. Kind regards Paul Bayliss MBE General Manager The Macdonald Manchester Hotel and Spa More

Leeds, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 17 May 2013 NEW via mobile

We checked into the room to be faced with a stiffling smell of smoke but didn't want to mention it believing that the last guest or cleaner must have recently had a cigarette and the smell would naturally pass. We left to go shopping and when we returned the room was just as smelly and quite overwhelming. Closer inspection of... More

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Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review
18 May 2013

Dear Mr Smith, Many thanks for your feedback although as I mentioned in my message to you please try to make your reviews balanced. TripAdvisor is a great platform but it does need all comments to be justified and accurate. The commonsense resolution was always to simply check you into another room with an agreeable aroma and have a member... More

Newcastle upon Tyne, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 16 May 2013 via mobile

Great location and room could be great however when my other half miss placed the remote he looked to see if it was under the bed and to discover used conforms. I didn't complain to reception as was only there a short two night stay and didn't want up ruin my birthday weekend

Was this review helpful? Yes 3
Manager ., General Manager at Macdonald Manchester Hotel & Spa, responded to this review
17 May 2013

Dear Louise, Many thanks for taking the time to review us and for your kind feedback. I'm sorry as your stay appears to be genuine at this time that you found the offending item under your bed. As you will be aware I've asked you for further details about your stay. Alas no reply as yet. Please get in touch... More

 
 
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Additional Information about Macdonald Manchester Hotel & Spa

Also Known As:
Macdonald Manchester Hotel And Spa
Macdonald Manchester Hotel Manchester
Macdonald Manchester Hotel
Macdonald Hotel Manchester
Address: 91 London Road | Piccadilly, Manchester M1 2PG, England
Region: United Kingdom > England > Greater Manchester > Manchester > Manchester City Centre
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Luxury Hotels in Manchester
#25 Business Hotels in Manchester
#25 Family Hotels in Manchester
Price range (per night): ₹ 5,683 - 14,953
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The 4-star Macdonald Manchester hotel sits in the heart of Manchester, within walking distance of Piccadilly train station and close to major motorways. Setting a new standard in luxury accommodation, our landmark hotel blends sophisticated meeting and conference facilities with delicious food and drink, stylish bedrooms, a fitness suite and spa. The Macdonald standard of personal service and hospitality completes the package, making the Manchester hotel a clear leader for business and leisure. ... more   less 
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Macdonald Manchester Hotel & Spa
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