The hotel looks lovely from outside and nice inside too. The welcome we got wasn't the best on arrival. Room was nice but had quite a few problems. The toilet was so noisy for about 5 minutes after you flushed it so we couldn't flush it at night in case we woke our baby. The air con kept clicking and... More

We booked this hotel after seeing a cheap room on LastMinute.com for around £60 which including parking at the airports Jetpark 2 (literally across the road from the hotel) cost about the same as the original car parking and room stay we had booked at the Premier Inn but with much less hassle involved and a nicer hotel. The hotel... More

I stayed at the hotel as a treat for my boyfriend . I have to say ive stayed at some beautiful places but this hotel certainly knows how to treat its customers . The meal was fantastic and i have to say the staff were first class you really would think you were in a f ive star hotel .I... More

This hotel was outstanding. Easy to get to - there is a shuttle bus from the airport - staff are very friendly and helpful. The evening meal was really well presented and delicious. I also delivered a training course there and the room was prepared well. it was ideal for the goup and extra resources were brought quickly when asked.... More

After our awful wedding at another hotel in Cheshire 2 days before. It was lovely to arrive at this beautiful hotel with such great service. I cant even make one fault with the hotel. Well only fault im gutted we didnt have our wedding at this hotel We stayed here for 1 night before our flight to our honeymoon. We... More

We stayed as part of a corporate event and therefore didn't pay for the room ourselves and didn't make a fuss on checking out (not that we were ever asked if everything was ok!). The hotel is really looking very tired now and our bedroom (no.19) in particular was small and shabby. The aircon controls did not work (we had... More

I stayed this weekend for a family Wedding. Cannot fault anything about the hotel. Very attentive, polite friendly staff. Spotlessly clean, excellent food. Would recommend this hotel to anyone' More

Service very good from all staff, rooms compact and clean, though the shower screen needed some attention. No lifts and no one to assist with suitcases. Restaurant very over priced for quality of food. Would use again but eat and drink elsewhere. More

This is my letter to the General Manager following our stay and the subseqent response received from him , i would have expected a more comprehensive response to my complaint of Room 73 Dear Sir We stayed at your hotel last Saturday night after a function From entering your hotel in the afternoon of the 19th we were extremely well... More