As a child I lived in a village nearby and every time we passed I would think how lovely it would be to stay - I was not disappointed.
The room was beautiful, spacious, comfortable and immaculately clean, the staff were extremely friendly and halful despite being very busy and breakfast was wonderful. We really could not fault this and...
More
Thanks for taking the time to write you recent review and place it on the site. It was very pleasing to read that you had such a pleasant stay on your return to Doncaster, I do hope to welcome you back to the hotel in the near future.
More
From the moment we walked through the doors, we were greeted by friendly helpful staff! We started our stay with a delicious meal in the bar area. Being a vegetarian, I often find menus don't give much choice for me, but I never struggle to find a delicious meal at Mount Pleasant! In both the bar and restaurant! We then...
More
Reviewed 21 April 2011
Many thanks for taking the time to write your review with regard to your recent stay at the hotel. it was so pleasing to hear that we catered well for your food requirements. Also very pleasing to read that you had such a pleasant and relaxing time in Therapie. I look forward to personally welcoming you back to the hotel...
More
I have stayed in this hotel several times before and on those occasions I have had a room with a four poster bed. This time I was in room 270 (I think). It was a beautiful room with a lovely comfy sofa and armchairs, a large fire place. The room was enormous and the bathroom had a large bath and...
More
Thank you very much for taking the time to place your review, my apologies that you had not been informed in advance that you were sleeping on a mudbed. I was very pleased to read that it has not changed your other kind thoughts with regard to staying at the hotel. I look forward to welcoming you back to the...
More
What a fabulous hotel and from the moment we arrived we had great service with a smile from all the staff. Having stayed here a couple of times before. A friend and I decided to return for a relaxing break. What can i say? it was perfect. The room was fantastic - spacious and luxurious. We booked the 'invigorate me'...
More
Thank you very much for your kind review and comments. I shall ensure that your feedback is passed through to all members of the hotel team. I look forward to personally welcoming you back to the hotel in the near future.
More
Work booked me into this hotel for £79 a night. I was worried as Best Western's, don't have the best reputation. But I was totally surprised, huge room, corner sofa, triple sized shower all very modern. You won't be disappointed if you stay here.
More
stayed there on Friday and sat night, we have three kids 8 and under ,staff took all these and more kids from 3 wedding venues going on at the same time in there stride!,nothing was too much trouble very relaxed atmosphere,food and breakfast fab,........now the best till last the room.great size and huge towels with a lovely proper sized bath...
More
Thank you for posting your kind feedback.
I shall ensure that your comments are passed through to the hotel team, I hope that you we will visit the area again that we shall have opportunity to personally welcome you back to the hotel.
More
I went with a group of 8 for a hen party 'pyjama party' on Friday night.
The apartment was great. Very clean and spacious but the food and service completely let it down.
The evening meal had just 1 vegetarian option, which was a very greasy risotto. I didn't eat this at all, and was extremely pleased we'd taken some...
More
Thank you for completing your feedback for your recent stay at our property.
On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....
More
£20 for a one hour extended checkout is simply not acceptable especially as I am a reward card holder and best western advertise free late checkout. The industry norm for a four star hotel is 1400 free of charge. Also, twice had to go and find a waiter for lunch and supper! This is a comfortable stay given the competition...
More
I was most dissapointed to read your review and obviously your headline comment. It is certainly not the levels of service that we would normally provide and certainly not that of a four star hotel, of which we are of a very good quality in both standards and comfort, please accept my sincere apologies for a lapse in service.
In...
More
We stayed for on night for my friends wedding this was amazing and the bar staff were really friendly and attentive. I was just abit dissapointed with the breakfast no bowls for cereal, dirty cups and the worst thing of all the staff looked like they just wanted to go home. Overall I would stay again the rooms were 4...
More
Thank you for taking the time to post your comment with regard to the wedding reception and it was great to here that you had such a good time,. I was obviously very dissapointed to hear that you had a poor breakfast experience please accept my sincere apologies.
More
i was working in the area and was lucky to get the last room available and got the junior suite,i wasnt disoppinted thats for sure,robe,mini bar,maqssive bath,great sleep...bargain here i thought...the food from resturant was great along woth breakfast and staff very helpfull,,
More
Excellent to hear such great feedback and look forward to personally welcoming you back to the hotel.
More
66 Reviews
64 Reviews
