I have stayed at this Hotel several times over the past year. The staff are excellent, the service is great and the rooms are comfortable. The only changes I would like to see are some new beds as they seem to be a little worn and lumpy and a return to waiter / waitress service in the restaurant. I always... More

We always visit a hotel for New Year as we like the convinience of a nice dinner, disco, good nights sleep and a breakfast in the morning.....Himley Hotel ticked all of these boxes! The rooms are a little outdated and the beds are not the most comfortable but overall the hotel far exceeded my expectations. The new year event was... More

Stayed recently while on business in a standard double room. Buffet breakfast was ok. Staff friendly enough. For anyone confused by the heating controls it was just like a premier inn, leave the controls on the heater and just adjust the thermostat on the wall and the room got warm enough. Unfortunatley the room I was in had an overpowering... More

On arrival checkin was very relaxed and the rooms spacious and clean, although a little dated. We stayed for one night and overslept the next morning and was quite late for breakfast. We were pleased to find the staff were still happy for us to eat and the food was still well stocked and still very fresh so we enjoyed... More

I spent a night at this hotel on 6/12/11 with three colleagues. One of them had three attempts to get into his room as the key card would not work. Carrying all his luggage backwards and forward three times was not funny. Eventually they gave him a replacement room - a twin instead of the double booked. On entering my... More

pleasant enough check in- no porterage, Stairs like the north face of the Eiger and a long walk through loads of fire doors to my room, not easy when you have a number of bags. Room ok spare pillows provided in the wardrobe. A strange heating system, electric rads controlled by a thermostat on a wall. . Cleaning staff turn... More

Me and my husband had our wedding reception here on 26 November 2011. The day exceeded all our expectations. On the build up to our day, Louise was brilliant in helping with our queries and arrangements. Catharine looked after us on our day and was also brilliant. She kept the day flowing well and was very friendly to us and... More

just spent 3 days in the best western while contarcting in dudley ,could not fault it , a ten min drive from the center but worth it , room very clean and all ya need , a shower you can get in with out the shower curtain sticking ta ya back , staff are very freindly, breakfast was awsome ,... More

Stayed here for one night , very basic and could be so much better ! Room shabby! Were told we had a refurbished room , but no evidence of this whatsoever! Bed uncomfortable Breakfast dreadful. We arrived to total Mess, had run out of everything and all a little chaotic . One very helpful young guy in restaurant who deserves... More