Room dirty and smelt, transferred to another, not much better. Mold in room, curtains torn and dirty. Carpet stained, bathroom full of mold and dirt. We were on top floor and roof leaked onto the bed in the middle of the night. No porter to be found so hence little sleep. General state of hotel run down and dirty. Food... More

This was the worst hotel I have ever stayed in! The hotel does not look like it does on the photos one bit. It is very old fashioned and everything costs, wifi is not free it is £2.99 for half an hour! Signal is rubbish, if you phone anyone it's very crackly. the worst thing was the hallway. At night,... More

As I live in Preston my review may be a bit bias. My first visit to this hotel was in the late 70s.which in those days was a smart hotel. Last August we attended a wedding at this hotel and stayed the night. The special rate was £50 for two people B&B. As other reviews say it needs more than... More

Dark, dank, empty, place. OK if you like hunting around the reception and corridors for someone to check you in... Needs a lick of paint everywhere and some higher wattage (low energy) light bulbs. Suggest to pay an extra fiver for the usual brand budget hotel. More

went on a celebration deal, thank goodness. The hotel was very very tired. The furniture was dirty and stained; curtains missing in lounge; tiny pool; poor! however on positive the food was surprisingly good and one or two lovely staff - I would be depressed if I worked there though, so they do well! More

Initial impression not good - the hotel looks as though it has not been refurbished since the 70's. Confirmed after checking in - public areas/corridors are dirty with torn, worn and stained carpets and graffiti scratched on lift doors - Room itself tired and shabby, with WC dirty, bedding stained, signs of damp and ancient CRT TV. Alternative rooms offered... More

Probably the best thing about the hotel for us was the free use of swimming pool and jacquzzi as my hubby suffers from a bad back and he found this to be quite soothing in the mornings when it tends to be the most stiff. The staff were pretty decent too as young chambermaid, called josy, helped us with our... More

I was booked into a different hotel, but when i arrived they had overbooked, so suggested the Swallow which was just along the road. This hotel is terrible and if it had not been 10.30 at night when i arrived, i would not have stayed. From the half-lit sign outside to the shabby reception area, it was not a good... More

Stayed with my husband and two grandchildren for 3 nights. The hotel decor is shabby and the rooms were no better. Carpets torn and wallpaper falling off in places. The bathrooms were dirty, we found hairs in the bath plughole and had to reclean the toilets. No soap had been left in either of our two rooms. Breakfast was adequate... More