Things that were good: The bed linen and towels couldn't be faulted for cleanliness Staff were polite Breakfast was good with reasonable choice for vegetarians The reception (inside) was pleasant The tea/coffee tray included complimentary sparkling water The view over the bowling green was pleasant There were extra pillows Things that weren't so good: The room was very 90's decor... More

Previous reviewers are correct - a bit tired and ready for a refit but a great location. We asked for a quiet room and got one overlooking the bowling green. For £20 per room per night (Daily Telegraqph offer) this was great value. Solihull is a lovely upmarket town with great shops, pubs and eating places. We would go back... More

This my third stay at this nice hotel and second Trip Advisor review; 29 Jan 11 previous review. I stayed 21- 27 January 2012 this trip. I spent six nights in Room 223 which overlooked the Bowling Green, as requested in my room reservation – made through a corporate agent. Rooms facing the bowling green are preferred as the others... More

Whilst some parts of the hotel need updating the service and attention from the staff makes up for that, reception especially. The rooms are not all the same but i was impressed at being shown a selection so i could pick which i wanted (helps if you do this at a quiet time of day as not always possible)! A... More

The hotel is well located for NEC and only a short walk down to the Touchwood centre in Solihull which has an array of standard high street restaurants. The rooms are OK, some a little tired. The bathroom in the room I stayed in looked to have been recently refurbished. The shower worked well and was powerful. The bar is... More

great hotel friendly staff very nice food fantastic rooms, some areas of the hotel are requiring upgrading carpets and a lick of paint. will be back again this year with my son More

I am setting down my disappointment at the quality of the Christmas Day Lunch served to me and a friend in the George Restaurant overlooking the bowling green. Firstly, I wish to say that the service was reasonably good, as was the general ambience of the dining room, but unfortunately the food was another matter. My friend started with the... More

Stayed for two nights, right in centre of Solihull, good location. No gym but arrangement with local hard to find gym! May work for others not for me it needs to be on the premises not 10 mins walk away! Very tired communal areas and bar and restaurant. Food quite good but nicer surroundings would be extremely helpful. Room ok... More

We have stayed here about five times and also had family visit us and stay here. Each time it has become worse and worse. The food has some improvement after they got a new chef however we always have trouble with our room booking on arrival and our final stay was made worse by there not being any soap and... More