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Barcelo Basingstoke Country Hotel


Hotel class 4.0 of 5
Scures Hill | Nately Scures, nr Hook, Basingstoke RG27 9JS, England
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63% Recommend
3.5 of 5 stars 56 reviews
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By trip type
All (56)
[ Date ] [ Rating ]
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3 of 5 stars
mekydro   22 contributions
Surrey
7 Feb 2010 | Trip type: Couples New

This hotel is a mixture of good and average/poor. Starting with the good: The restaurant ('Scures Brasserie', named after the locale) we found to be outstanding, well worth eatng there. The food and service were exceptional, with friendly attentive staff, a good wine list and beautiful meals. You could not fault the attention to detail and the positive staff attitude.... more

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4 of 5 stars
SiestaKeygrrl   90 contributions
Siesta Key, Florida
5 Feb 2010 New

I was so grateful to find a last minute deal at the BBCH after we arrived in Blighty only to find my mother and her husband had not yet vacated the family home in Old Basing. As I could not abide by being in the same house, I booked the immediate weekend for myself and my son. You COULD walk... more

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3 of 5 stars
KJBulford   5 contributions
Salisbury Wilts
23 Jan 2010 | Trip type: Couples

Just back from an overnight stay at the Barcelo Basingstoke. Got an amazing deal, £69DBB for the two of us. Which is probably just as well as I would have been pretty miffed if I had to pay the full rate. We have stayed in a large number of 4 star hotels over the years and I have to say... more

Management response from
Claire Sylvester, Manager

Thank you for your kind comments regarding the friendliness of our staff. They really are a fantastic bunch and I am extremely proud of their attention to customer care. I was sorry to read of your dissatisfaction with your bedroom during your stay. Whilst most of our bedrooms are fairly large, we have a couple of smaller rooms which we...

Rubbish
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2 of 5 stars
billbobaggins999   13 contributions
England
22 Jan 2010 | Trip type: Business

Shower was loop warm. Colleague who stayed later said NO water came out at all. Reception expressed surprise when I told them but somehow I think they know different. Used toilet on ground floor near reception. There were body fluids on the back of the toilet door that looked like they had been there a while and there were some... more

Management response from
Claire Sylvester, Manager

I was sorry to read of your disappointment following your recent stay with us. Like my Receptionist, I too was genuinely surprised to read your comments regarding a lack of hot water. Please accept my apologies for any inconvenience this caused you, but I am pleased to be able to confirm this has not been an ongoing issue. We have...

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5 of 5 stars
NPH999   1 contribution
Coventry
1 Jan 2010 | Trip type: Couples

Have just returned from a fantastic New Years Eve party at this brilliant hotel. We have been away every Hogmannay for the last 11 years and I can honestly say this is the best one yet - by a country mile!!! Thanks very much to all the fantastic team at the hotel for looking after us. more

Management response from
Claire Sylvester, Manager

Thank you for your wonderful comments, it was a pleasure to look after you and your friends. We hope to see you back again next Year!

brilliant !
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5 of 5 stars
nanababybean   15 contributions
Herts
29 Dec 2009 | Trip type: Family

My daughter bought me a birthday present and we, that is my Granddaughter aged 16 months, my daughter and I, visited the Barcelo Basingstoke Country Hotel. On arrival, we had to wait a while, as their computer system had gone up the creek. Sofia my granddaughter was tired and needed her afternoon nap. After half an hour, we were allowed... more

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2 of 5 stars
chemicalsuk   21 contributions
UK
6 Dec 2009 | Trip type: Business

Stayed here for one night on a business trip. Room was fine although a fair trek from reception. There's a pub & curry house a short walk from the Hotel so its popular with business men. The hotel charges for Wifi which in this day and age seems quite backward as free wifi is available in most places now. My... more

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4 of 5 stars
Peter11435   24 contributions
London
22 Nov 2009 | Trip type: Couples

After a bit of research I managed to book this hotel for £25 per room per night in the Barcelo sale - quite a find! It is everything that you would expect from a 4 star hotel - plush, luxurious and with excellent leisure facilities. The only (minor) negatives were the service for dinner, which caused the staff to bring... more

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4 of 5 stars
Huskyrides   11 contributions
Edinburgh
7 Sep 2009 | Trip type: Business, Solo travel

I stay here weekly with work and thought I had better get round to saying something about it. Good points - Lovely staff - the guys on the bar especially make you feel welcome and always recognise you if you've stayed more than once/twice. Nice rooms - although trailing from one end of the hotel to the other with bags... more

Management response from
Claire Sylvester, General Manager

Thanks for your kind words. You are right, we have an excellent team of staff here who I am very proud of! Look forward to welcoming you back soon.

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4 of 5 stars
venica   42 contributions
Chester
25 Aug 2009 | Trip type: Couples

My husband and I got a great deal for bed, breakfast and dinner for 2 nights - and I wasn't at all disappointed in the value we got for our money. The hotel itself is on a pretty busy road but once you are in the hotel you wouldnt know this. The room itself was quite small - and the... more

Management response from
Claire Sylvester, General Manager

Thanks for your great feedback. I hope we have the pleasure of welcoming you back soon!

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Barcelo Basingstoke Country Hotel Also Known As

  • Barcelo Basingstoke
  • Basingstoke Country Hotel
Address: Scures Hill | Nately Scures, nr Hook, Basingstoke RG27 9JS, England
Hotels in Basingstoke Barcelo Basingstoke Country Hotel
3.5/5.0
56
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