stayed here as part of a legoland deal.we were a group of eight of us four adults and four chidren ,the staff could not have been any more friendly and helpful,nothing was to much trouble.rooms were extremely clean and tidy,breakfast was excellent with plenty of choice.would highly recommend it to anybody.

As you would expect with a Hilton Hotel the service from the staff was very freindly and helpful. The only downside is this Hilton looks very tired and run down from the outside - don't panic, once inside it is lovely. In a family room we had a bed settee set up for the children to sleep on which was... More

Just stayed here as part of a legoland package and we all really enjoyed ourselves. The staff were really friendly and the room was lovely. The kids didnt get a welcome pack like others have said but they still enjoyed themselves. The breakfast was really nice and kept us going til lunch. Thankyou

excellent hotel - perfect stay!! We enjoyed a lovely two night stay for our legoland break - not too far from the park and a quality hotel - would highly recommend. Rooms were spacious and the best of quality/breakfast was included and it was perfect.

We stayed here as part of a Legoland 2 day deal. I had read reviews and started to worry it might be a mistake but found it a really nice hotel with friendly staff. The room was clean and actually very nice, our 8 year old had the sofa bed made up for him and they had put little toiletries... More

I stay here very frequently and I suppose have a fondness for it. Staff are pretty good and friendly, rooms are comfortable although getting towards needing modernising. Breakfast is fairly good, dinner menu is a bit limited in the restaurant - mainly grills. Bar area is pretty open and near reception but has a pleasant atmosphere and Sky for the... More

I recently had 4 night stay at Hilton Basingstoke during a business trip. The staff was friendly and courteous. And the good part ends there. The rooms are in serious need of updates and repair. My room was on the first floor. It had no thermostat to control room temperature; whatever unit that looked like AC/ heating device didn't turn... More

Room smelt horrible when we went in. You needed to open the window to air the room but as it was night time and not that warm we couldn't. I realised why it smelt, down the side of the window it was moldy all down the wall. It was clean but really was a tired room and in well need... More

We were disappointed at the room; even if large, the furniture is shabby, the carpet is old and stained, the bathroom dates back to the 80's, the bed is not comfortable and the overall look of the room makes you feel like you are in a motel. This is not the usual Hilton standards. However, apart from the room, the... More