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All 16 Bolton hotels »

Holiday Inn Bolton Centre

3.0 of 5
1 Higher Bridge Street, Bolton BL1 2EW, England
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Ranked #8 of 16 hotels in Bolton
3.5 of 5 stars 118 Reviews
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118 reviews from our community

What travellers say about this hotel
  • Car park(3)
  • Room service(3)
  • Night stay(3)
Traveller rating
    20
    34
    32
    16
    16
Only show reviews for Family (11) | Couples (40) | Business (44)
Date Rating
mandipet
Bolton, United Kingdom
2 reviews
4 of 5 stars Reviewed 12 February 2012 NEW

Staff were very friendly and pleasant. Pay tv did not work properly in our room but the staff offered for us to change room and they made sure no charges were put onto our account for movies we didnt watch. We ordered room service which arrived hot and in great time. Food was very tasty was was not over expensive.... More

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neveratrest
Winchester, United Kingdom
Senior Contributor
25 reviews
9 helpful votes
3 of 5 stars Reviewed 11 February 2012 NEW

The outside is an 80's classic, for all the wrong reasons. The service is slow as they do not have enough staff on, the staff there are as polite as they can be given the queues that form. Check in and out took some time. Rooms, clean as possible in general but as they are old and musty and the... More

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LewPontypridd
Pontypridd
Top Contributor
67 reviews
55 helpful votes
5 of 5 stars Reviewed 10 February 2012 NEW

Easy parking in the centre of Bolton so easy access to shops/pubs and restaurants etc. The staff are are very friendly and helpful. TIP OF THE WEEK the point for electric shavers is under a liitle plastic flap in the hair dryer!!!. I did eventually find it after help from the Housekeeper! Good Wetherspoons in the High Street..The Spinning Mule! More

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gypcgirl
North Wales
Reviewer
3 reviews
5 of 5 stars Reviewed 28 January 2012

I recently stayed at this hotel when attending an event. The hotel is lovely, it is built around an old church. The room where the event was held was the old church with arches, high ceilings and atmosphere aplenty. I felt welcome as soon as arrived. The staff are very friendly and attentive, they couldn't do enough. The food was... More

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Dieter Koch, General Manager at Holiday Inn Bolton Centre, responded to this review
6 February 2012

Thanks for writing your review following your stay with us. I was delighted to hear that you enjoyed your stay and that you thought the Hotel and your event function room was lovely. It is always pleasing from my point of view when our Team Members have made a difference and I have passed your kind comments on to them.... More

james_rutherford83
Belfast, United Kingdom
Reviewer
3 reviews
4 helpful votes
5 of 5 stars Reviewed 24 January 2012

We stayed overnight to watch a football match. Very comfortable. Staff very helpful and friendly. Enjoyed the leisure facilities. Very good value More

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Dieter Koch, General Manager at Holiday Inn Bolton Centre, responded to this review
6 February 2012

Thank you for writing your review. Pleased to hear you enjoyed your stay with us and hope your Team won. Look forward to welcoming you back to the Hotel when you are next visiting the Bolton area. Regards Dieter Koch General Manager More

Nelly-6
England
Senior Contributor
38 reviews
38 helpful votes
4 of 5 stars Reviewed 22 January 2012

When you go into your room, you find a pair of ear plugs and a note explaining that the central location means it can be noisy. I was a bit worried about this, especially as there seemed to be a function room under my window! Now, maybe at the weekend it is noisy, but I have to say I didn't... More

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Dieter Koch, General Manager at Holiday Inn Bolton Centre, responded to this review
6 February 2012

Thanks for taking the time to write your review. I was pleased to hear that overall you enjoyed your stay but disappointed with the cleanliness issues your experienced. I have passed your comments on to our Head Housekeeper for further investigation and action where neceesary. Thank you for bringing this matter to our attention and please be assured that all... More

BudgieYouKay
Coventry, United Kingdom
1 review
1 helpful vote
3 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

I have stayed at this hotel many, many times. Most of the staff are friendly enough, but somehow it doesn't feel warm. Its looking a bit tired, and is in need of a refurb. The rooms are clean and relatively spacious, but I always think they are a bit gloomy. The rooms have air con units, but these are often... More

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Dieter Koch, General Manager at Holiday Inn Bolton Centre, responded to this review
6 February 2012

Thank you for your constructive feedback which is very much appreciated as it helps us to focus on what is important to our guests. I am obviously disappointed with your comments and I know our Team will be as we do strive to deliver excellent customer service at all times. I have passed your comments on to the departments concerned... More

pascho2000uk
Birmingham, United Kingdom
Contributor
15 reviews
4 helpful votes
2 of 5 stars Reviewed 16 January 2012

I've stayed here at least four times and each time it has got worse. I'll not be staying again! The rooms range from tired to exhausted. Even the executive rooms leave a lot to be desired. Some rooms face a brick wall, if the state of the room itself isn't depressing enough! If you stay at the weekend, rooms at... More

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Dieter Koch, General Manager at Holiday Inn Bolton Centre, responded to this review
6 February 2012

Thank you for your review and constructive feedback which is very much appreciated as all comments are acted upon.. Being a town centre Hotel there is some outside noise which is outside of our control but we do try wherever possible to allocate rooms to guests who are not attending functions at the Hotel away from any possible noise disturbance.... More

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3 of 5 stars Reviewed 16 January 2012

The sign outside said 'Celebrating 20 Years' and the hotel felt like it. It is probably time for a complete refurbishment. If some rooms have been refurbished we did not get one. Location is good in the centre of town and there are 2 car parks, one underground that is tight for larger cars and one along side with free... More

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Dieter Koch, General Manager at Holiday Inn Bolton Centre, responded to this review
6 February 2012

Thank you for your comments and constructive feedback which we do use to improve the service we provide to our guests. The Hotel is currently being refurbishment which is due to continue throughout the year. I have passed your comments on to the relevant departments for action where necessary and would like to thank you for brining them to our... More

welltravelled800
preston
Senior Contributor
23 reviews
29 helpful votes
3 of 5 stars Reviewed 14 December 2011

My husband and I have stayed here before when we have been on shopping expeditions to Bolton. On the positive side:The hotel is very central aand has carparking on site.It has a nice bar area and the rooms are reasonably spacious.On the down side: The restaurant is a real let down! The staff were lovely, but the food was luke... More

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Dieter Koch, General Manager at Holiday Inn Bolton Centre, responded to this review
6 February 2012

Please accept our apologies for the delay in responding to your review this was due to technical issues. Thank you for taking the time to write your review following your recent stay with us. I was pleased to learn that overall you had a positive experience and that you found our staff to be lovely although disappointed to learn that... More

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Holiday Inn Bolton Centre Also Known As

  • Holiday Inn Bolton
  • Bolton Holiday Inn
Address: 1 Higher Bridge Street, Bolton BL1 2EW, England

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Holiday Inn Bolton Centre
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