Classed as an 'airport' hotel. Buses run half hourly or so from early morning to the wee small hours. Transfer should take about 30 - 45 mins depending on the time of day of your transfer. We had a nightmare transfer back to the airport due to the number of skiers with 3 pieces of luggage each getting on at... More

If you can afford it always stay here in a Club Room, much bigger and better service with access to the lounge for a free breakfast and drinks and nibbles the night before. Perfect place to stay before or after a flight from Gatwick More

Rooms are nice, shower was brilliant. The lady at reception who served us was really friendly, polite and nice. The pool and steam room are ok but the changing rooms are digusting and smell like wee. Sauna is not too great either. I think it is because the gym is used by non hotel goers?? Either way yuck! The restaurant... More

Stayed at the above hotel as part of Holiday Extras hotel and parking package (used it several times and in my opinion is simply the best). The hotel always offers a friendly welcome and staff speak most common languages, there are superb facilities with the swimming pool, jacuzzi and newly refurbished gym and the food and breakfast in the restaurant... More

I had a recent stay at this hotel and am sad to report that I was the victim of one of the more shameless displays of profiteering that I have witnessed. The morning after my nightstop I suffered a key malfunction in my car that rendered me unable to drive out of the hotel. Initial calls to the dealers suggested... More

We held our company “After Xmas” party at the Crowne Plaza this January. We started making the initial arrangements in Sept/Oct and Paula and her team went out of their way to accommodate our needs. They were happy to show us round on several occasions for us to view the venue and also plan for our decorations. Unfortunately we were... More

We have stayed several one night stopovers here on our way back home to Spain from the UK. We have always found the staff and hotel to of a very good standard with quick efficient check in and out. The restaurant serves very good food and wine but not at crazy prices and our room (upgrade) was a club room... More

We stayed one night before a flight and then left the car for 14 nights. This was great value. It was easy to catch the shuttle to the airport but return times are limited. We got a taxi with ease back. It is close to plenty of places to eat in Crawley. The staff were all very helpful. Our first... More

Stayed here the night before flying out on holiday. Reservations taken by central res (as the hotel does not do reservations themselves) - booking all fine, booked the hotels own Stay and valet parking. Am a Priority Club Gold Member - so the res agent also made a request for an upgrade. Arrived at hotel - plenty of car parking... More