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Premier Inn Gatwick Crawley Town West

Crawley Avenue | Gossops Green, Crawley RH10 8BA, England (Formerly Premier Inn Gatwick Crawley East)
Hotel amenities
Premier Inn Gatwick Crawley Town West
Ranked #5 of 25 hotels in Crawley
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203 reviews from our community

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UK
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 23 May 2013 NEW via mobile

Although it is located on a busy road the windows in my room, once closed correctly, certainly blocked out traffic. Don't let the location put you off, I slept like a log. Good staff on reception, eager to help, warm welcome .....great. Usual 2 course meal for £12.50 is great value. Another good nights stay at a premier inn.

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 23 May 2013 NEW

Located by a dual carriage way, so for light sleepers a room at the back would make a difference. Very friendly and helpful staff. The rooms don't have air conditioning so difficult to cool down without opening a window and letting in traffic noise. A good hotel though, reasonably priced in a convenient location.

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Teignmouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 22 May 2013 NEW

Staff were friendly, helpful and the restaurant was brilliant food was great. Unfortunantly the rooms let it down they were old fashioned with a little electric heater on the wall which smelt bad when turned on we have a 5 month old baby and with no air con we had to open the window to cool the room down. The... More

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Manchester, United Kingdom
Top Contributor
189 reviews 189 reviews
55 hotel reviews
Reviews in 52 cities Reviews in 52 cities
70 helpful votes 70 helpful votes
2 of 5 stars Reviewed 22 May 2013 NEW

Booked way in advance, (confirmation AQUR107186)..5 miles or so from LGW. Got late-in..room was as you'd expect but was so hot had to open the window..then the noise..didn't sleep a wink and neither did my friend...shame really..felt naff all day friday.

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WhitbreadHotels, Online Customer Service at Premier Inn Gatwick Crawley Town West, responded to this review
23 May 2013

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up... More

Wellington
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 15 May 2013 via mobile

Check very easy and receptionists very friendly. Alice made us feel very welcome. The room was immaculate, a little bit old fashioned but very clean. We booked a table in the restaurant and were pleasantly surprised by the food quality. Friendly but unobtrusive service. Lovely wine and the coffee was costa , my favourite! We felt totally relaxed and it... More

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CrawleyEast, Manager at Premier Inn Gatwick Crawley Town West, responded to this review
21 May 2013

Thank you for reviewing Premier Inn Crawley Town West. I am delighted that Alice and the Team made you feel so welcomed and relaxed during your stay with us. Our Thyme Restaurant and Bar does indeed serve Costa Coffee, my favourite to and it is always good to hear that you were pleased with the quality of the food and... More

Droitwich, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 14 May 2013

We arrived on Sunday 5th May having booked an overnight with meal package. We were told that we could have Dinner from 19:30 which we accepted. On arrival at that time we were told that we would have to wait at least 1 hour. I complained was shown to a table but it took 50 minutes for the Starter to... More

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WhitbreadHotels, Online Customer Service at Premier Inn Gatwick Crawley Town West, responded to this review
20 May 2013

Thank you for your review. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. We sincerely apologise that on this occasion we failed provide this. Please email your booking details including your reservation number to talktous@premierinn.com and... More

Leicester, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 10 May 2013 via mobile

Stayed here one night for business. The location is good straight off the A23, although you can only access it from one direction so you'll need to go approx a mile up the road to the next roundabout if you're facing the wrong way. Check in was quick and easy, no problems. For a fairly new building the lift is... More

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CrawleyEast, Manager at Premier Inn Gatwick Crawley Town West, responded to this review
13 May 2013

Thank you for reviewing Premier Inn Crawley Town West. I am pleased that you found our hotel to be satisfactory and the bedrooms to be larger than expected. I have passed on your comments about the Thyme Restaurant to our Food and Beverage Manager, our chefs’ do however do all they can to accommodate our guests special requests with menu... More

Haywards Heath, United Kingdom
1 review
3 of 5 stars Reviewed 7 May 2013

Nice friendly staff. Clean and comfortable room. Avoid room 123, the room above has a squeaky floor, when the occupants walk across it, you get woken up. Really spoilt our stay. Made the reception staff aware, hopefully this will get resolved! I've stayed at other Premier locations and had a really enjoyable experience.

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CrawleyEast, Manager at Premier Inn Gatwick Crawley Town West, responded to this review
13 May 2013

Thank you for reviewing Premier Inn Crawley Town West. I appreciate all feedback to do with any maintenance issues with the hotel as this enables us to rectify any problems. I am sorry that your sleep was disturbed. I hope you will stay with us again in the future. Kind Regards Ian Divall Operations Manager More

Waterlooville
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 30 April 2013

This is a fairly new hotel. As such the rooms are of a high standard, something you expect from this chain anyway. Very friendly staff. Comfortable bed. It is situated on a dual-carriageway. We were at the back and did not hear any traffic. Breakfast was very good. Thank you.

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See 2 more reviews by djw40 for Crawley
CrawleyEast, Manager at Premier Inn Gatwick Crawley Town West, responded to this review
6 May 2013

Thank you for taking the time to review Premier Inn Gatwick Crawley Town West. I am so pleased that your room was of such high standard and you found the Team to be so friendly and that you had a very good breakfast in our Thyme Restaurant. Thank you again for reviewing our hotel. I look forward to welcoming you... More

London
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 29 April 2013

Stayed here in a family room with a friend and two children on a Saturday when visiting the area to go to a party. The room was clean, the beds comfortable. The cooked breakfast was fabulous, cooked to order , as much as was wanted. The quality of the ingredients such as the sauages and bacon was very good. It... More

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CrawleyEast, Manager at Premier Inn Gatwick Crawley Town West, responded to this review
6 May 2013

Thank you for taking the time to review Premier Inn Gatwick Crawley Town West. I am so pleased that your room was clean and comfortable. It is good to know that you enjoyed our “All You Can Eat, Premier Breakfast” and that the quality of the breakfast in our Thyme Restaurant was so very good and that you took advantage... More

 
 
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Additional Information about Premier Inn Gatwick Crawley Town West

Also Known As:
Premier Inn Crawley
Premier Inn Gatwick Crawley
Premier Inn Gatwick Crawley Town West West Sussex
Address: Crawley Avenue | Gossops Green, Crawley RH10 8BA, England (Formerly Premier Inn Gatwick Crawley East)
Region: United Kingdom > England > South East England > West Sussex > Crawley
Amenities:
Bar/Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#1 Best Value Hotels in Crawley
#3 Business Hotels in Crawley
#5 Family Hotels in Crawley
Price range (per night): ₹ 3,349 - 5,358
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Premier Inn Gatwick Crawley Town West
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