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Copthorne Hotel Effingham Gatwick

4.0 of 5
West Park Road | Copthorne, Crawley RH10 3EU, England
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Copthorne Hotel Effingham Gatwick
Ranked #23 of 25 hotels in Crawley
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439 reviews from our community

Traveller rating
    42
    107
    105
    94
    91
See reviews for
Families
69
 
Couples
197
 
Solo
30
 
Business
65
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Hythe, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 7 May 2013

A beautiful hotel in gorgeous surroundings. I would never have known such an idyllic location existed so close to Gatwick. The staff were amazingly helpful and friendly, my sleep was undisturbed and the room actually had a full size bathtub I could lie down in, not crouch in like most hotel rooms. The water pressure was very good as well.... More

Was this review helpful? Yes 1
Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this review
8 May 2013

Thank you very much for your complimentary review following your recent stay. We were so glad to read how much you enjoyed your stay and that you would not hesitate to return. We hope to look forward to welcoming you back very soon. Kind regards Guest Relations Manager More

Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 6 May 2013 via mobile

We arrived at the hotel after a four hour drive, was very impressed with the reception, but not happy that I had to knock on the door to find staff for reception after standing there for nearly ten mins. Was greeted by a very rude grumpy guy was given the keys to our room well what can I say, I've... More

Was this review helpful? Yes 2
Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this review
8 May 2013

Thank you very much for posting a review following your recent stay with us. We are very sorry you felt so disappointed with the standard of accommodation provided as well as receiving poor service. All reviews are read and actioned by our management team so thank you once again for taking the time. Yours sincerely, Guest Relations Manager More

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Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 May 2013 via mobile

Stayed for 1 night as was cheap to include airport parking. Hotel is in desperate need of attention. Reception is lovely but once you get past that its awful. Our room had damp and mould all over the walls and ceiling, wallpaper peeling off the walls, lights broken, smashed taps and tiles in the bathroom. When my boyfriend complained he... More

Was this review helpful? Yes 2
Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this review
7 May 2013

Thank you for taking the time to post a review following your recent stay with us. We are very sorry you were so disappointed with your stay and wish to assure you your comments have been noted. Please accept our apologies, we do hope you felt we offered value for money and glad you found our location convenient for the... More

Milan, Italy
Top Contributor
140 reviews 140 reviews
21 hotel reviews
Reviews in 41 cities Reviews in 41 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 May 2013

Given likely constraints, this was a very good stay. We got sent here by the airline who had canceled our evening flight and rebooked us on the morning one. Trip from Gatwick is 40 minutes long, still picturesque, and it buys you quiet - planes and cars are out of ear. We did expect penny-pinching, since the airline had probably... More

Was this review helpful? Yes 1
Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this review
3 May 2013

Thank you very much for your recent review. We are sorry you had the inconvenience of your flight being delayed, however, we were very glad to read you were well looked after and had a comfortable stay, also that the food and services provided were satisfactory. We very much hope to welcome you back in the future under differenent circumstances.... More

London, United Kingdom
1 review
4 of 5 stars Reviewed 21 April 2013

We were very pleased with this Character Hotel. It had everything we wanted. Good Value for money, nice size room, lovely and warm on a freezing March night, clean linen and towels and very helpful staff. There was a Restaurant & Bar on site good range of food offered at reasonable prices. We used it for one night before our... More

Was this review helpful? Yes
Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this review
24 April 2013

Thank you very much for your recent review following your stay with us. We were very pleased to read how much you enjoyed your stay and found we offered good value for money. We hope to welcome you back very soon. Best wishes Guest Relations Manager More

Trafford, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 20 April 2013

This is rather a poor version of a Copthorne and an even poorer version of a four star! Let's start with the positives. The reception area is fine and staff welcoming. The location is quiet not even the sound of aircraft considering LGW is so close by. The rooms are a decent size as is the bathroom. There's plenty of... More

Was this review helpful? Yes 1
Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this review
24 April 2013

Thank you for your review following your recent stay with us. We are very sorry you felt so disappointed with your overall stay. Please be assured we have noted all your comments which have been taken very seriously. The computers available in the lobby for guests' use are provided by an outside company who set the charges. I am very... More

Bridgend
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 14 April 2013

Booked this hotel via 'Undercover Hotels'. The cost was very reasonable = 13 nights parking, 1 night accommodation for £79. The hotel was comfortable and staff were very accommodating. Dinner in the restaurant was good. The car was very safe and remained onsite whilst we were away. Will definately use this again

Was this review helpful? Yes 1
Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this review
16 April 2013

Thank you very much for your recent review following your stay with us prior to your holiday. We were very glad to read you felt we offered good value for money and that your car was safe with us during your holiday. Thank you very much for taking the time to post a review and look forward to seeing you... More

Delray Beach, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 12 April 2013

I have not stayed in a dump like this one since I was a teen with no money. This hotel is in such disrepair it should be torn down. I have stayed at Millennium hotels all over the world and they would be much better off cutting this one loose. The only reason I can see for anyone ever staying... More

Was this review helpful? Yes 1
Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this review
16 April 2013

Thank you for your review following your recent stay with us. We appreciate your comments which have been circulated to our management team. Please accept our most sincere apologies for your disappointing stay, particularly as you are a regular user of Millennium Hotels. May we assure you your comments have been taken very seriously. We do hope you enjoyed the... More

DORSET
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 9 April 2013

I have used this hotel on three occasions prior to going on holiday, a large family room and two weeks parking in august usually costs around £120. Hotel has decent leisure facilities and this makes a great way to start your holiday. No early starts and a long drive to the airport to pay not much less for a couple... More

Was this review helpful? Yes
Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this review
10 April 2013

Thank you very much for taking the time to post a review following your recent stay with us. We were very glad to read you enjoyed your stay once again and found that we offer a comfortable start to your holiday with peace of mind and easy distance to the airport. Hopefully, you will return again when you take your... More

London, United Kingdom
1 review
4 of 5 stars Reviewed 5 April 2013

When I needed a hotel for a few days a week I had initially thought this hotel would be too expensive bearing in mind all the facilities which can be used at no extra cost but after staying at a couple of others this is soooo much better! Not only is there a feeling of space as you arrive but... More

Was this review helpful? Yes
Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this review
7 April 2013

Thank you very much for taking the time to post a review on our hotel. We were very glad to read you have enjoyed your stays, been well looked after by our staff and happy with your bedroom. We are aware that some of our rooms and corridors are in need of updating and redecoration, this is a large project... More

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Additional Information about Copthorne Hotel Effingham Gatwick

Also Known As:
Copthorne Hotel Crawley
Copthorne Hotel Effingham Gatwick Crawley, West Sussex
Address: West Park Road | Copthorne, Crawley RH10 3EU, England
Phone Number:
Region: United Kingdom > England > South East England > West Sussex > Crawley
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotels in Crawley
Price range (per night): INR4,102 - 7,330
Hotel Class:4 star (4*)
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