Having been sold an upgrade to a Club Room by a friendly and charming receptionist, one might have expected something better than the average. Unfortunately the carpet was well worn, and also torn, dangerously so for the elderly,a child or anyone in heels. This was not newly torn but obviously cleaners, previous guests or managegement did not consider this a... More

Have stayed at the copthorne twice now and we are booking again next month. We usually upgrade for £20 just because of the giant beds! the public areas are attractive, maybe a little dated but clean and comfortable. We usually have dinner in the hotel restaurant and it has been delicious both times! good quality wines available and friendly helpful... More

The rooms and public areas were very clean. But furnishing in rooms were rather worn and tired. Some evidence of rather chavvy guests causing minor damage. Yet all looked business types. We were just there having flown home from Madeira and it was a place to stay for one night prior to onward travel. Staff helpful and friendly. Food in... More

stayed during festive period for 1 night. grim. room stank of smoke and damp. bathroom was dirty. room was stained. hotel was similar. very dated and in need of a good clean. breakfast was okay, didn't risk a meal. can highly recommend the pub down the road but can't remember its name More

My wife and I stayed here for one night to pick some relatives up from Gatwick the next day. We booked a room only stay but upgraded for £25 to a superior room which included breakfast and a free drink each in the bar. We were given room 306 and we turned the radiator on as it was cold and... More

This is my sixth trip advisor review and all the others have been 4 or 5 star ratings so I am not a moaner and always give praise where praise is due. This was a mystery hotel booked for Park and Fly. We arrived at 9.15 on Friday night. The main bar/restaurant was supposed to serve food till 9.30.We were... More

This was an excellent choice for Park & Fly and really was excellent value for money with a shuttle bus to the airport. Room was well appointed and the staff were friendly and efficient. More

We have been staying here the last five years each Summer when we visit the South of England show close by in Ardingly. We also stayed again in November 2011 when went to an event also at the Show ground. I do understand with some reviewers about the Decoration of the rooms, but to me the most important aspect of... More

Oh dear, oh dear, 25 years ago this place would be buzzing, now its just a bit sad. Decor and furniture need upgrading but will cost so much I can't see the investment ever being made. Place was quiet to say the least, staff attentive as happy to actually be asked to do something. Bed very comfortable, nice sheets and... More