I enjoyed this hotel very much as I found the rooms to be spotless (2 weeks, 2 different rooms), comfortable and quiet. I only used the dining facilities for breakfast and I enjoyed everything on offer there. I think the planned refurb will be of great value although personally I didn't think the hotel was as bad as some folk...
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Dear Jakeyrollin
So pleased to hear that you had a great stay, and will be sharing your positive comments with the team, particularly the housekeeping team!
Hopefully we will see you again soon!
Kind Regards
Lucja
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Tired, run down with poor food. Only psitive - good porridge for breakfast. The worst Radisson group hotel I have used- won't be back.
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Dear Kathryn
Very disappointed to hear that you did not enjoy the hotel or the food, except the porridge. I would be interested to hear more about your concerns on the food issues if you would like to either email me on lucja.leonard@rezidorparkinn.com or phone me on 01952 429932 and we can discuss this further. We normally receive very positive...
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We arrived full of good expections for a great new year and gala dinner only to recieve the worst new year I've ever had!
The meal was poor
The entertainment was poor and embarrassing. Great if u like cheesy theme nights something out of benidorm but worse.
The service was shocking. Meals coming out sub standard and at different times...
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Dear Guest
Thank you for your feedback. We have reviewed our New Years Eve party and have taken your comments on board as well. We were very unlucky with the DJ that we had hosting the evening as this did not work well for us, and we will not be using him again for our events. I am sorry you...
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stayed here quite a few times havent had any problems always a good clean room good size good view clean bathrooms br area great chill out have drinks food can be orded or taken in the restaurant breakfast very good plenty to choose from all staff very polite close to telford town centre for shopping
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Dear Richard
I was very pleased to read that you enjoyed your stay, and had a delicious hearty breakfast to get you going for the day.
I have to agree the ensuites are what let our rooms down the most, but we are working on plans to commence our very long awaited refurbishment this year, so we will post on...
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Stayed here for just one night on a work trip.
The hotel was full but there were plenty of spaces in the car park. The reception/entrance area is smart, clean and modern. I found all the staff at all times to be friendly,smart and efficient.
The room was ok; clearly, its been a few years since it was re-furbed but...
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Dear Richard
It was great to read that you found our team to be very friendly, smart and efficient, and pleased that you had a good stay apart from your comments on the bathroom. My Housekeeping team are progressing through the hotel on a deep clean schedule for all the bathroom to eradicate any of the mould you mentioned, and...
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The planned refurb will do wonders for this place. Currently, it just does not match similarly priced hotels in the area simply because the rooms are so dated. However, the plus points are the good-sized rooms, friendly reception staff, plentiful parking, meeting facilities and location. I also found my room to be quiet, warm and reasonably clean (and it is...
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Dear Guest
Roll on refurb! Absolutely agree and sent shouts of agreeance through our morning briefing today from my team. I am pleased that you found our rooms to be clean, and my Head Housekeeper was over the moon to hear your feedback as you are right in that a lot of guests do mistake tiredness for being unclean, and...
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We have just returned from a weekend at the PARK INN by Radisson in Telford.......
We had read all the previous reviews on this hotel and went thinking we were in for a bad weekend.......How wrong we were.....when we arrived in the hotel reception my wife and I looked at each other and both wondered what all the fuss was...
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Dear Guest
It was great to read your lovely review on our hotel. My Head Housekeeper was over the moon with your positive comments regarding the cleanliness as the team work very hard to keep our product clean, even though it is tired, so this has made her week!
I am very pleased that you thoroughly enjoyed your stay and...
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I Booked a function room for a private birthday party and stopped 1 night. I was slightly concerned when reading some of these reviews but pleasantly surprised, I found the room clean, comfortable and good value. The staff were really helpful, The guy on the bar for the function room was efficient and friendly. We did not use the restaurant...
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Dear Guest
Thank you for your positive feedback about our fantastic team and the good experience you had with us. Whilst our rooms are tired, our team work very hard to keep them clean, and sometimes guests can find the rooms look dirty when they in fact just old.
I am pleased we pleasantly surprised you, and look forward to...
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I had to stay here at late notice recently, the staff are nice enough but everything else is done to a price - the rooms as noted have had it - old furniture & the bathrooms either grubby or fittings coated with limescale. The food isn't much to write home about - done down to a price. Go stay in...
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Dear Guest
Thank you for your feedback and your positive comments about our friendly staff. I am trying not to sound like a broken record, but I do agree that our rooms are well overdue for a full refurbishment and we are finalising plans for this to commence during 2012. I hope we can share this news with you all...
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The Inn is in a great location as it is so central to some great attractions unfortunately it gives Radisson a bad name. The rooms are worn and the service in the restraunt non existant. One evening meal we waited 40 mins to be served, in the end I had to find a waiter to remind him we were round...
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Dear Guest
Thank you for your feedback. I was disappointed to hear that you did not have a Yes I Can! service experience in the restaurant. This is not our usual level of service, and I apologise that you experienced this. I will certainly take your feedback on board and share this with our team to ensure that this is...
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