I spent two nights at the mercure hotel and from the moment I arrived I couldn't wait to leave. The pool was full of screaming kids, the sauna was cold, the food was over priced and had very small portions, the shower flooded, the room stank like stale smoke, the bathrobes were grubby, curtain rail was broken, I wasn't told... More

Myself and my wife booked our yearly break at this hotel. The facilities were good but the customer service and food was awful. We were the only people in the restaurant and when my wife went to order at the bar, she was ignored and had to ask someone to get their attention. We had some queries about the menu... More

Firstly I never write reviews, however need to forewarn future visitors. The leisure facilities attached to the hotel is open to the general public, not just members. Pay as you go, and no towels, although hotel guests are free (complete nightmare). My Saturday visit was terrible, suppose to be romantic but far from it. The pool was full of kids... More

The hotel itself is okay, but if, like me you need Internet access then go elsewhere. I stayed in two rooms and in both the Internet access was truly terrible. I won't be going back. More

My husband and I stayed at this hotel on their all inclusive deal.Part of the deal was a room upgrade, which we were given. A lovely room, spotlessly clean, tea and coffee making facilities in the room along with iron and ironing board. I used the iron and something had previously been burnt on to it. I should have looked... More

First of all, have to say that for the price paid, it is OK to be fair, but there are a few issues, alas. First of all, the bed was a bit on the soft side. The restaurant and bar not that great, in the latter, prices a little high, menu a bit limited, and not too quick. Only used... More

By far the worst hotel I ever stayed in. I stayed with my wife for 5 nights and evry night only one bath toel was available. Three times we were without toilet paper.No spare roll was available. Breakfast was very poor and cold. More

I was driving to find this hotel with TomTom but cant seems to give the right location.I jsut have to stop at a nearby school and as the locals.Finally ,i manage to reached there. This hotel is a 10-15mins drive away from Swindon so there is only residential are and school nearby here.My room is facing a school field so... More

Although not specifically signposted that I could see, it was easy to find. Excellent staff and very good restaurant. Comfortable and spacious twin room, although a solo traveller. Will definitely stay there again when in the area. More