All areas smell of smoke, the door didn't lock, the air con didn't work, the bathroom lights didn't work, this was enough to make me check out early. More

We needed somewhere to stay in Swindon for a family party. We picked this because of its price and also it's location. I had stayed there before - it was ok but on the whole quite unremarkable. Well I am now seriously impressed! We were checked in very efficiently - I had to change one of the rooms and this... More

A highly recommendable Hotel with excellent staff and good facilities. We visted on a Saturday and Sunday night; the hotel was fairly quite and was a pleasant place to stay - just out of town. In places the Hotel is 'well worn' but putting that aside everything else was good. We had a family room (recommend) which gave us more... More

We have just returned from staying at this Holiday Inn on return from a family visit and felt the need to comment on what we had experienced. We found it impossible to fault this hotel, everything about it was excellent, from the greeting on arrival, to the room décor, but most of all the friendliness and professionalism of all the... More

Overall very good, the room was clean and what you would expect, the staff were very good. Stella and her team were very professional and helpful, at the wedding the only complaint was sending the bridesmaids down the aisle first which was unexpected and made it extremely difficult for the photographer to get any photographs of the bride coming down... More

I stay at this hotel regularly and can confirm that the quality of service sets this hotel aside from the others in the area. The staff are both friendly and helpful, where your ask is never too much. Thoroughly recommended... More

As previous reports have said, the staff here are exceptional, very happy , helpful and efficient. I would disagree with the previous poster , i thought my room was not only clean but actually very good all round.The 3 days i stayed here were pleasant , food good , pool and associated areas ok and the bar was up to... More

I cannot praise the staff enough, without a doubt, the best staff I've met in a uk hotel in a long time. Just a shame the rooms are dates and not as clean as I expect. The food on room service as also good. For the staff alone I wish I could give it a higher rating, but just feel... More

Stayed here for 1 night, staff welcome'd me and was quick to checking no queuing. Hotel room was ok, used pool and excellent jacuzzi. Great location for a Swindon night out.. More