Booked one night at this hotel as a spa break for myself and my daughters. From the moment I first contacted the hotel until our final treatment in Secrets, we were treated by all members of staff with courteous, friendly service. We were able to check in early, large rooms in The Pavilion, mine had a balcony and overlooked the... more

Extremely comfortable hotel. Excellent room, with balcony in the Pavillion, and plentiful breakfast - could have had it in room for an additional £5. Plenty to do, including Secrets beauty salon. India head Massage, just the job! Could have stayed for another couple of nights. more

We stayed here for one night and booked after seeing excellent reviews on TA and picking up a good rate online. Reviewers were right - this is a great hotel that defies all preconceptions about "chain" hotels. The owners have built a fine business and the staff really are incredibly friendly and helpful. We had a room in the main... more

Having recently stay at the Blunsdon House Hotel with my wife i must say how pleasantly suprised I was with the quality on offer. I have stayed at best western hotels before now and they vary (espeically in the USA - some are downright terrible) but this "premier" tag was new to me, so i thought, "why not?" I would... more

I stayed overnight in the Pavilion and I must say the room was lovely - very comfortable and cosy. There is a balcony overlooking miles of countryside. All in all the staff at this hotel are so attentive and are on hand if you need them but won't crowd you if you don't. I really enjoyed my stay at the... more

Recently used this hotel as a meet up point for 3 families ( 5 children between us ) for 2 nights stay £99 B + B . Very good value . We have 2 young children. Hotel was very child friendly with pool , play area , and games room. Food was excellent in the buffet restaurant and very relaxed... more

Stayed for a night, boooked to arrive midweek. Having has some poor experiences with Best Western hotels elsewhere, my expectations were low. What a surprise - a fantastic stay! I stayed in the Pavillion - a large and newish-looking part of the hotel located just adjacent to the main building. Great room - modern, very large, clean and very comfortable.... more

Stayed here for 2 nights whilst in Swindon on Business and had a very comfortable stay. Staff are very friendly, room was clean, loads of parking etc etc. No problems at all. Had room service on both nights and the food arrived promptly and still hot!!!!! Not sure about the £5 tray charge. Doesn't make you want to tip the... more

As an American business traveler I have pretty high expectations for a hotel room and in most of the UK I find it hard to meet those expectations. As a frequent guest in the UK I've learned that most hotels are older (smaller rooms - older bathrooms), less frequently remodeled and more expensive than their peers in the USA. Most... more