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Premier Inn Derby East Hotel, Derby

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Premier Inn Derby East

Stanier Way | Wyvern Business Park, Derby DE21 6BF, England
Hotel amenities
Premier Inn Derby East
5 traveller photos
Ranked #12 of 29 hotels in Derby
4.0 of 5 stars 168 Reviews
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168 reviews from our community

    Trip type
Traveller rating
    70
    61
    21
    9
    7
Date Rating
Newcastle upon Tyne, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Great service shame about noise from room upstairs”
2 of 5 stars Reviewed 4 June 2013 via mobile

We had previously stopped in a few premier inns around the county and have never had any problems. Upon check in the young lad on reception advised us that we could order our evening meal prior to the restuarant opening as we had to leave sharpish for a show in derby, excellent service, food was ready for us when we... More

Was this review helpful? Yes
WhitbreadHotels, Online Customer Service at Premier Inn Derby East, responded to this review
12 June 2013

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up... More

Manchester, United Kingdom
Top Contributor
120 reviews 120 reviews
73 hotel reviews
Reviews in 84 cities Reviews in 84 cities
28 helpful votes 28 helpful votes
“Budget hotel with rooms at £29 sometimes”
4 of 5 stars Reviewed 3 June 2013

Clean tidy rooms.Disabled rooms good,wet room and baths available . Quite a noisy hotel at weekend,guests voices seem to echo. Bluebadge parking insufficient,otherwise ample parking.Thyme restaurant grossly overpriced. In a trading estate so you will need your own transport. Receptionists all nice.

Was this review helpful? Yes
Nicola E, Area Sales & Guest Relations at Premier Inn Derby East, responded to this review
7 June 2013

Thank you for taking the time to review our hotel, we appreciate feedback of any kind so that we can continuously improve our guest's experience. That said, please accept my sincere apologies for the noise disturbance during your stay with us, our Night Reception teams do try and combat as much internal noise as they can with regular corridor patrols... More

Cardiff, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Alton Towers base”
4 of 5 stars Reviewed 3 June 2013

Spent three nights here as a base for visiting Alton Towers. The hotel is situated near Pride Park football stadium and has plenty of amenities within walking distance e.g. Sainsburys, KFC, Burger King, McDonalds, Pizza Hut, Next etc. Checking in was quick and easy and Reception staff were great. Room typical Premier Inn room but had everything we needed as... More

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Nicola E, Area Sales & Guest Relations at Premier Inn Derby East, responded to this review
7 June 2013

Thank you for taking the time to review our Hotel, we are delighted you enjoyed your stay with us, and our team appreciate feedback of any kind so that we can continuously improve our guest's experience. Thank you again, we hope you had a great time at Alton Towers, and we look forward to welcoming you back soon. More

Lytham St Anne's, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“great stay”
5 of 5 stars Reviewed 3 June 2013

Only stayed one night Saturday 1st June, Staff were very pleasant and helpful.Hotel excellent, spotlessly clean, was pleasantly surprised at the size of the bedroom, expected it to be very small but could have fitted another two single beds in it.The bed was very comfortable.The only complaint we had was that the bedroom was very hot and we didn't have... More

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Nicola E, Area Sales & Guest Relations at Premier Inn Derby East, responded to this review
7 June 2013

Thank you for taking the time to review our hotel. We are delighted you had a great stay with us, and our team appreciate feedback of all kinds so that we can continuously improve our Guests experience. Please accept my sincere apologies regarding the room temperature. Some of our Hotels do provide Air Conditioning, however, for the sites that do... More

Yiewsley
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
“Poor duty manager who likes to blame customer for her poor service”
1 of 5 stars Reviewed 1 June 2013

Room was great, clean, comfortable and everything needed for a business stop-over. Receptionist come barman, Kyle was brilliant; attentive to customer need, explained everything but didn’t waste time on trivia – he is an asset to Premier Inn. Restaurant food was great for the price paid. However, the service was serious lacking. I went in to restaurant fairly early tonight,... More

Was this review helpful? Yes 1
WhitbreadHotels, Online Customer Service at Premier Inn Derby East, responded to this review
18 June 2013

Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of customer service and we do apologise that on this occasion we failed to achieve this. Please be assured that your feedback is very important to us as we endeavour to improve standards and meet... More

Singapore, Singapore
1 review
“Value for money accomodation.”
5 of 5 stars Reviewed 29 May 2013

The Hotel is great and parking facilities was good and convenient. The Hotel staff very warmth and friendly. Housekeeping provide good service of cleaning the room daily. Vending machine at the main lobby is great for the children.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Nicola E, Area Sales & Guest Relations at Premier Inn Derby East, responded to this review
6 June 2013

Thankyou for taking the time to review our Hotel, I am delighted that you enjoyed your stay with us, our team appreciate feedback of any kind as we are continuously looking at ways in which we can improve our Guest's experience. Thank you again and we look forward to welcoming you back soon. More

Halstead, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Great support”
5 of 5 stars Reviewed 24 May 2013

Recently stayed while attending a training course. Staff were some of the friendliest and most helpful people I have come across. My Wife who accompanied me was taken ill. The staff were very quick to help us book an extra night and stay in the same room although it meant moving bookings around. They constantly enquired of her health and... More

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Nicola E, Area Sales & Guest Relations at Premier Inn Derby East, responded to this review
6 June 2013

Thank you for taking the time to review our Hotel. We are delighted that you enjoyed your stay with us, and we appreciate feedback of any kind as we pride ourselves on providing great customer service and clean and comfortable accomodation . Thank you again and we look forward to welcoming you back soon. More

High Wycombe, United Kingdom
1 review
“Saturday night stay”
4 of 5 stars Reviewed 20 May 2013

Room comfortable and clean and staff very friendly. Unfortunately other guests can be noisy when walking in the corridors when one is trying to sleep. Smoking guests also congregate outside the reception foyer - not pleasant!

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Nicola E, Area Sales & Guest Relations at Premier Inn Derby East, responded to this review
23 May 2013

Thank you for taking the time to review our Hotel, please accept my sincere apologies about the disruption during your stay. Our Night team do try and isolate such incidents as soon as possible and action is taking in regards to smoking near to the building. We also have a designated smoking shelter purposely built to deter any smoking near... More

Lincs
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Weekend break”
4 of 5 stars Reviewed 20 May 2013

Our first stay at this hotel. Usual high standard of cleanliness we love about Premier Inn. Friendly and helpful staff. Large carpark with barrier needing code to exit. So we felt our car was fairly secure. Comfy bed though the pillows were a bit flat, (always take my own). Not knowing the local area and being quite tired after a... More

Was this review helpful? Yes 2
Nicola E, Area Sales & Guest Relations at Premier Inn Derby East, responded to this review
23 May 2013

Thank you for taking the time to review our Hotel, we are delighted that you enjoyed your stay with us. We appreciate all feedback and your comments in regards to a great restaurant and a clean and comfortable room will be passed on to the teamfor recognition. Thank you again and we look forward to welcoming you back soon. More

Durham, United Kingdom
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
25 helpful votes 25 helpful votes
“As Expected”
4 of 5 stars Reviewed 14 May 2013 via mobile

Just as expected my stay here for one night on business was straightforward. This is a typical Premier Inn and is in a good state of repair with the usual features. My room was large although sparsely furnished and very clean and quiet. Staff were pleasant although check in was a little laborious. Good sized carpark and plenty of amenities... More

Was this review helpful? Yes
Nicola E, Area Sales & Guest Relations at Premier Inn Derby East, responded to this review
23 May 2013

Thank you for taking the time to review our Hotel. We are delighted that you enjoyed your stay and we appreciate all feedback, your comments will be passed on to the team for recognition. We look forward to welcoming you back soon More

 
 
Premier Inn Derby East
Premier Inn Derby East
4.0 of 5 stars 168 reviews
Enter dates 1 night 2 nights
 
 
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Additional Information about Premier Inn Derby East

Also Known As:
Premier Inn Derby East Hotel
Premier Inn Derby East Hotel Derby
Premier Inn Derby
Address: Stanier Way | Wyvern Business Park, Derby DE21 6BF, England
Region: United Kingdom > England > Derbyshire > Derby
Amenities:
Free Parking Restaurant
Hotel Style:
#2 Best Value Hotels in Derby
#12 Family Hotels in Derby
Price range (per night): ₹3,749 - ₹6,033
Reservation Options:
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Premier Inn Derby East
Stanier Way Wyvern Business Park
Derby DE21 6BF
England
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eating area 2012 and this tv is still around but does have free view chair bed
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