the hotel bar was good, the hallway up to the rooms was being redecorated , but I think they should concentrate on the rooms instead. the room was very clean and the bathroom more than adequate BUT the room needs updating ,the colours were very drab and the furniture was old fashioned pine units and too big and cumbersome for... More

I made a booking through Bookings.com for 2 nights for a young guy working in the area. I received a call in the evening to say the manager would not let him check in as the room wasn't paid for. I spoke to the manager and he stated that I hadn't paid for the room. I gave him the confirmation... More

Very pleased to have ended up staying in this hotel for the two nights I was visiting Gloucester and will gladly stay again if in the area. The room was neat and tidy, bathroom facitilies worked well and were sufficient. What makes this hotel worth staying in is the very warm welcome and treatment by the owners and the staff... More

Four of us stayed here on Gold Cup day. We arrived in the morning and were shown our rooms.The rooms were fine, breakfast was good, and the service from all the staff was excellent. We will be returning next year, only this time ten of us.

I don't normally write reviews (good or bad) but I feel others must be warned. I have never before encountered such unfriendly behaviour from a place of business. He refused to serve me the drink I wanted then when my acquaintances and I were finished our drinks they were immediately cleared away and we were told to leave, for no... More

Looking at the past reviews, I'd say the place is trying to put things right. 2 friends and I were meeting up for drinks and chose this hotel as it was cheap... On arrival there was a little confusion on our booking, and the manager was a bit odd asking us for paperwork, but and then asking to find out... More

On a long train journey home I found that I had a 45 minute wait for a connection in Gloucester . I was starving and was guided by station staff to the station hotel nearby. Outside the adverts looked very promising assuring me that food was available all day . I went in and ordered a coffee and while it... More

Stayed here for one, night after meeting friends for a drink. I'm not sure which hotel the people who have written excellent reviews have stayed in but it can't be this one . Shabby and run down from the outside it doesn't improve on the in, rooms dated and in need of some attention , and not the cleanest I've... More