After reading reviews from people on here, my girlfriend and I were a little worried about what to expect. We arrived and were greeted by a well presented hotel, and the reception area was very nicely laid out. The room was lovely, and I don't know how people can moan about the showers, they are powerful and nice. The pool... More

I stayed here with my boyfriend for one night following purchase of a groupon deal. We arrived early on Saturday morning prior to check in so we could use the pool facilities. We were allowed to keep our bags in a secure office while we awaited check in. The 'spa' facilities consisted of pool, jacuzzis, steam room, sauna and a... More

We stayed here for a last minute night away and were satisfied with the hotel but not overwhelmed. Staff were very good and the rooms had been recently refurbished but our room had a view of the air conditioning units on the roof and there was very little left for breakfast when we went down. An ok experience. Good having... More

I purchased a groupon voucher for myself and partner, for her bday. We arrived at the hotel around 11am as we wanted to use the spa/pool before checkin in. The pool area was pretty outdated but not the worst. After a semi relaxing time in the pool we went to reception at 2pm to check in to our but we... More

We styled here for a two night spa break. From check in to check out the staff could not do enough for us. The rooms where very modern and clean and the food at breakfast and dinner was exceptional. This is the second Hallmark spa break we have been on (Manchester previously).... Already looking to book another. Would definitely recommend. More

Our daughter and her husband chose this hotel for their wedding venue in March and I cannot praise/thank them enough for their professional attention to detail from planning the special day to taking care of our guests. We had guests from Lancashire, Somerset and even Russia! The staff were absolutely brilliant and made everyone's stay extremely special. We found the... More

This has to be one of the nicest hotels that I have ever been to. I held my wedding reception and evening do at this hotel in March 2012. The staff were very helpful and professional, nothing was too much trouble. The hotel has just been totally refurbished therefore it looks fresh, modern and most importantly clean. The majority of... More

This was a fab weekend with friends. The hotel was great and the staff were excellent and nothing was to much trouble for them. From the moment we arrived to the time that we left. Our room was clean,modern and very comfortable. The centre of Gloucester was a short taxi ride away with plenty of shops.bars and restaurants to choose... More

i cannot believe this hotel! i would def not reccomend it to anyone. i paid £200 for 2 nights and my key never worked so every time i wanted to get into my room i had to go back to reception to reset the key. My room was cold at night. i went for dinner in the resturant and i... More