Our rambling club comprising 47 people, stayed here for 6 nights. Really, the hotel is best suited for guest stays of 1 or 2 nights, with limited wardrobe space for those requiring more storeage. Although we were in the newly renovated block, it was surprising that bathrooms were not equipped with shaver points, and the spotlights in the bedrooms gave... More

Groupon voucher for afternoon tea with spa access with pre-booked massage was wonderful. Booked 2 twin rooms for the night and upon arrival got upgraded to suites. The rooms were great including villerory and boch tea/coffee china and spa products in the bathroom. Amazed that the DB&B rate included the full menu rather than table d'ote. I had warm hoi... More

We stayed 2 nights at the Gloucester hallmark! Firstly the leisure centre and pool area was not clean at all! Filthy marks and stains that had obviously not been cleaned in a long time and also at the side of the pool was an open bag of chlorine just left there whilst young children were around! Also I recommend restaurant... More

Positives Hotel rooms were reasonably spacious and clean Weekend staff were extremely good, friendly and helpful Spa was fine ... Not plush, but it was decent. Gym felt comfortable, unlike some quite small gyms in other hotels. Free wi-fi Negatives Walls are thin. You can hear doors slam and people talking in the hallways - (If you are a light... More

My sister and I had a wonderful day at the hotel. The staff were friendly and everything was clean. The pool was a great temperature and there was plenty of room for swimming or hanging around by the side of the pool without being in anyones way. The afternoon tea was the best part for me. Lots of yummy sandwiches... More

Bought a groupon deal for spa and afternoon tea. Arriving in the pool area we were confronted by a lady in the jacuzzi with cleaning fluid and scrubbing brush to say shocked was an understatement. While swimming we were pulling out bits of fluff and hair out if pool so got out and showered as felt dirty.At the same time... More

Nice hotel, friendly staff, nice pool and spa area. Me and my partner stayed at this lovely hotel during the weekend. We picked this hotel for a last minute weekend break as we had heard nice things about Gloucester in the past. The hotel is just a 10 minute drive or taxi ride from the city centre. Unfortunately we were... More

So my friend and I decided to book a last minute overnight stay at this hotel to get a way from city life and relax in a spa. We found the deal on last minute.com which promised access to spa facilities including pool, lazy river, sauna and steam room. Upon our arrival we hurried into our swimwear to make the... More

Absolutely amazing! Friendly & helpful staff. Amazing hotel. Very clean :-) excellent service & services. Highly recommended for a spa break, which myself & 3 others spend our time doing. Only fault was not quite enough organisation in the beauty treatment salon. But wonderful treatments.