Stayed at The Old Swan for a three day Christmas Package. Suite was very spacious with television in each room. Each day was planned so no time to be bored. All meals were of high quality and the staff were excellent and went out of their way to be helpful. This is a large hotel with beautiful dining and relaxation... More

I could not fault the food for this occasion it was 1st class, unfortunately the same could not be said about the disco. Overall the breakfast and evening meals were excellent, we had a really good break. More

On arrival first impressions are good, imposing building and nice grounds. Our booking in was poor, waited about 20 minutes for a room despite being the only couple in reception. The room was good, warm, clean and comfortable. Breakfast was taken in a nice old Edwardian room, self service plus served breakfast which was reasonable. Service on the first day... More

A party of us stayed here in June 2011 to celebrate our elderly parents birthdays. We had a fabulous room, fourposter bed and fruit left for us. Not much to see out of the window but that wasn't a problem. Our room was clean and very comfortable. All staff were friendly and very accommodating. We had an evening meal which... More

I stayed at the Old Swan Hotel, in december as part of a works christmas party.... The food was very nice and the service was too. The room I was given was extremly big and very clean... But when i went down to our friends room thiers was very small with hardley any space to move and they'd payed the... More

I used to stay at the Old Swan in the '70s when I was attaending conferences. In those days it was one of the premier hotels in Harrogate. My wife and I stayed there in November 2011 and nothing has changed! I mean, nothing. The service standards were dreadful, the decor is chipped and peeling and the carpets are worn... More

We booked the hotel through a Groupon deal and we felt that we got value for money. To be honest some of the internal decoration was a little tired and there were some peculiarities where it felt as though some historical renovation work had left the floors uneven but the staff were friendly and helpful and the breakfast was good... More

My wife and I booked almost at last minute for the New Years Eve Masquerade Ball 2011. The entrance to the hotel is a splendid example of hotels as they used to be and the reception staff were efficient and friendly. We made our own way, by choice, to our room on the second floor along a number corridors and... More

We stayed 1 night (Thursday) in a lovely old room just to the right above the front entrance. Our room was fab but the house keeping needs looking at. The carpet obviously hadnt been hooverd and certain aspects of the bathroom could have been better. Every where else in the hotel it looked immaculate. The function rooms are to die... More