Ive been wanting to see thunderbird resort,,as soon as we landed in manila, my husband told me to make a reservation in rey valeras show,,the girl whom i spoke to over the phone told me that there was no need for resrvation..or i can pay for the reservation,,in short i drove for 2 hours that night,,when we get there..tables were...
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Dear Grasya M,
It is with sincere regret that I note your dissatisfaction during your visit with us. I appreciate you bringing this matter to our attention therefore giving us the opportunity to improve. Please accept my sincere apologies for the frustration and disappointed this has caused you. All concerned staff and Department Heads have been informed of your experience...
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