A warm welcome and no hassle in checking in after a long journey, very helpful staff especially in providing dvd player and movie selections for the children to enjoy, good value for meals and very helpful in meeting our requests for our 5 month old, would stay there again no questions asked. More

What a fab hotel, reception staff were extra friendly and soo helpful! We got an upgrade to business class and room was brill! Very clean, and modern. Breakfast was just fab great choice and freshly cooked full Irish breakfast! I got pancakes, and trout which were fab and fresh! Good big car park and central to shops We will be... More

The location is off-putting - a soulless retail park on the outskirts of Tralee; the view from the hotel is often poor - some rotting caravans and the bins from my room - but the deal I got was good and the quality of the facilities, the cleanliness of the hotel and the charm and friendliness of the staff were... More

From the moment we entered this hotel with our 3 young children, we were teated like VIP guests. The staff are so friendly and helpful, the pool area is gorgeous, rooms so comfortable and food excellent. I can't recommend this hotel highly enough. We will be back! More

Myself and fiance booked a weekend away and although we had one or two bumps over the weekend we could not fault the staff. We stayed in both a standard room & master suite (one night in each). The hotel was spotless with not a bit of dirt to be seen in any part of the hotel. One of the... More

Having booked my hotel via an independent site there was minor confusion on check that caused absolutely no inconvenience to myself. However, the receptionist automatically upgraded me to a mini suite that was very much appreciated and is indicative of the very high standards of customer care employed by the management of this hotel. Furthermore the receptionist was friendly and... More

Good location, friendly staff, good rooms and good food. Will return again. Well worth a visit. More

we stayed for our wedding anniversary - originally planned for two nights. we enjoyed it so much, we stayed for another two. then we stayed for a final two nights. staff were fantastic. couldn't do enough for you and were a willing and happy team. great leisure centre. food excellent and good choice . not expensive. limited choice of wines... More

Firstly, the stand-out feature of this hotel was the quality and friendliness of al the staff working here. From the initial reception through to the bar/ restaurant staff and the cleaners, they could not be faulted. The hotel itself is well located for anyone who doesn't need to be right in the heart of things. We took taxis to/from town... More