Stayed for two nights B&B early May 2012
Room was fine except for the locked door to the adjacent room - both nights at 3am we were woken by the phone call and conversation in the next room. Management really should have warned us about the poor construction of the rooms and a notice should have been posted in the...
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Dear Guest,
Thank you kindly for taking the time to write about your recent stay with us. I am very sorry to hear that you were disappointed with a few aspects of the hotel. I will be sure to forward your comments to our Chef and Food & Beverage team with regards to breakfast. I do apologise that there was...
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You can't get nicer than a Radisson hotel ... and you can't get nicer than Galway. So putting the two together for a break turned out to be a great idea. The Radisson Blu Hotel & Spa, Galway is central yet peaceful, the staff friendly and interested in, and connected with, the guests. We were upgraded when I explained this...
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Dear Guest,
Many thanks for your wonderful comments and for choosing the Radisson Blu for your celebrations. We are delighted you enjoyed your stay so much and hope you will make your husbands birthday an annual visit! We would be thrilled to welcome you back.
With Thanks,
Regards,
Jennifer O'Grady
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I spent two nights here recently at a function. Some weeks before arrival, I emailed the hotel indicating that I was Club Carlson Silver Elite and if was possible that I be upgraded.
I received a reply indicating that my request would be passed to reservations and that any upgrade was subject to availability. As a regular hotel user, I...
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Dear Guest,
Thank you for taking the time to write about your recent stay with us and for bringing our attention to the issues you experienced on check in. I know our Management team have been in contact with you since your visit and I hope you will be happy with the additional Club Carlson Points that have been added...
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I recently spent a night with 10 friends in this hotel. Our check in was very fast, speedy and efficient. We went up to our rooms. I found the room to be rather small and cluttered. The bathroom was tiny. The twin beds were very comfortable. I rang housekeeping as the iron in our room was not working. It was...
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Dear Guests,
Thank you for your review regarding your recent stay with us, we hope you enjoyed the break away with the girls. I am very sorry you felt that the hotel was not up to standards. I can tell you that we will be carrying out renovations of our gym at the end of the month and will also...
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I stayed here for a night with some friends recently and while it was adequate I won't be going back. The decor is quite nice and the staff at check in were friendly enough but that's as good as it got.
Our rooms which we were told were on the first floor turned out to be a bit of a...
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Dear Guest,
Thank you kindly for your comments and for choosing the Radisson Blu Hotel & Spa, for your recent break. I understand your frustration with the "trek" to your bedroom. You are correct with regards the merging of two hotels and this is something we are looking into to make more convenient for our customers. We will also be...
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First time staying at this hotel, very good check in, friendly young man. Rooms excellent with very comfy pillows. We had to ask to turn the air conditioning off in the resturant and the service was slow but dinner was excellent. Buffet breakfast was good with great choices
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Dear Guest,
We are happy you enjoyed your recent stay with us and thank you for choosing the Radisson Blu for your overnight stay. Perhaps you can visit us this summer for more than just one night, so you can experience all that Galway has to offer.
Warm Regards,
Jennifer O'Grady
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Fabulous breakfast buffet with everything you could want. Lovely toiletries. Pool great although it involved two lifts to get to it. Rooms are small and bathrooms tiny. Some things in the room were in desperate need of upgrading which was a surprise e.g. Rotten door frames and drawers not closing properly. Cleanliness of room was surprisingly poor. The large wooden...
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Dear Guest,
Thank you for your comments regarding your stay with us in April. I am very disappointed to hear your feedback regarding your bedroom and I would be anxious to find out what room you were in as it this is in needs to be looked at immediately. I can tell you that we are renovating our pool and...
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second time to stay in this hotel , love it , Rooms airy and spotless , beds really comfy . Staff really friendly , Buffet breakfast excellent , And just around the corner from everything . Will be back soon .: )
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Dear Guest,
Such a lovely review, thank you very much for your kind words. We are very much looking forward to welcoming to back to Galway very soon.
Kind Regards,
Jennifer O'Grady
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Stayed during conference held in hotel. Cannot fault any thing. Beds really comfy. Would recommend!
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Dear Guest,
I am thrilled to hear you were so happy with your recent stay with us. We hope that your meeting was successful and we looking forward to welcoming you back to the Radisson Blu Hotel & Spa, Galway very soon.
Kind Regards,
Jennifer O'Grady
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This hotel ticks all the boxes, but it has no soul. There is no athmosphere but it is hard to fault any particular aspect of the room or the service. It is not the best value for money.
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Dear Guest,
Many thanks for taking the time to reflect on your recent experience with us. I am happy you chose to stay with us and would welcome any ideas you may have to make your next stay with us more exciting and valuable for you.
We hope you will choose Radisson Blu in future and look forward to welcoming...
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