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All 23 Cork hotels »

Imperial Hotel

4.0 of 5
South Mall, Cork, Ireland
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Ranked #9 of 23 hotels in Cork
4.0 of 5 stars 272 Reviews
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272 reviews from our community

What travellers say about this hotel
  • Very helpful(6)
  • Great location(5)
  • Pembroke Restaurant(4)
  • Car park(4)
  • Shopping area(3)
  • English market(3)
  • Staff were nice(3)
  • Next morning(3)
Traveller rating
    111
    78
    44
    25
    14
Only show reviews for Family (28) | Couples (110) | Business (40)
Date Rating
Lettie R
Cahir, Tipperary, Ireland
1 review
3 of 5 stars Reviewed 9 February 2012 NEW

We had a one night mid week stay.Day time reception staff very helpful and friendly. The night time reception man was unfriendly to the point of rude. The room was small but cosy and had the best mattress.The special offer stated we could have a late check out time. but we were told our checkout time was one pm.. Breakfast... More

Was this review helpful? Yes
ImperialCork, General Manager at Imperial Hotel, responded to this review
10 February 2012

Dear Guest, Thank you for your feedback. Your positive comments are much appreciated and I will rectify any shortcomings you have mentioned. We will inform you of any special offers coming up throughout the year and look forward to welcoming you back. regards Joe Kennedy General Manager More

T-bert
Laois
Senior Reviewer
8 reviews
5 helpful votes
4 of 5 stars Reviewed 27 January 2012

The Downstairs interior of the hotel is amazing. there are plenty of little snugs and hide aways dotted all around the hotel. The Bedroom was spacious but a little dated, the bed were comfy. The bedrooms arent the cleanest but not dirty dirty. We had a view of a wall, but as we were at a wedding it wasn't viewed... More

Was this review helpful? Yes
ImperialCork, General Manager at Imperial Hotel, responded to this review
28 January 2012

Dear Guest, Thank you for your feedback. Look forward to welcoming you back to the hotel. On your next visit to us please make sure to request one of our superior rooms. regards Joe Kennedy General Manager More

star1984
Limerick, Ireland
Senior Contributor
36 reviews
34 helpful votes
2 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

We had stayed here before and LOVED it so I was really disappointed the 2nd time round. I am quite late in writing this review but I think what I have to say is stil relevant. 2 years ago we stayed here for my partners birthday and booked an executive room as the website stated that this gave you complimentary... More

Was this review helpful? Yes
ImperialCork, General Manager at Imperial Hotel, responded to this review
28 January 2012

Dear Guest, Thank you for your feedback. I apologise for any shortcomings during your last stay with us. I hope that it will not deter you from staying again as I know we can do better than this. Look forward to welcoming you back to the Imperial and when booking again please email me directly at jkennedy@imperialhotelcork.ie. regards Joe Kennedy... More

yddib
Kilkenny, Ireland
Contributor
12 reviews
7 helpful votes
3 of 5 stars Reviewed 16 January 2012

Myself and my sister decided to go for a spa day and stay the night in the Imperial as our Christmas presents to eachother. I cannot praise the Spa highly enough but this review is about the hotel. The reception staff were very friendly and accommodated our slightly early check in. A room was available so we were able to... More

Was this review helpful? Yes
ImperialCork, General Manager at Imperial Hotel, responded to this review
28 January 2012

Dear Guest, Thank you for your feedback especially your very knid words about Escape Salon and Spa. We look forward to seeing you again. regards Joe Kennedy General Manager More

GBarrettWaterford
Waterford
Senior Reviewer
6 reviews
2 helpful votes
4 of 5 stars Reviewed 15 January 2012

Just back from a weekend in Cork, where I stayed at the Imperial Hotel on South Mall. This wasn't my first stay here and as usual I wasn't disappointed. We arrived and were greeted in the usual friendly manner. Unfortunately though the hotel which aparantly is the oldest in Cork City is starting to show its age. There are a... More

Was this review helpful? Yes
ImperialCork, General Manager at Imperial Hotel, responded to this review
28 January 2012

Dear Guest, Thank you for your feedback. I apologise for our shortcomings in relation to your room experience and welcome your constuctive comments. Your positive feedback towards the Pembroke Seafood Bar & Grill and all personnel is much appreciated. We look forward to welcoming you back to the hotel. regards Joe Kennedy General Manager More

ash b
Dublin, Ireland
1 review
1 helpful vote
1 of 5 stars Reviewed 14 January 2012
1
person found this review helpful

If I travelled to cork again I would rather sleep on the street than stay in the Imperial. We were part of a group booking that stays there every year for the past number of years. I got the impression that the staff felt that they had a right to this booking and were not interested in helping me out... More

Was this review helpful? Yes
ImperialCork, General Manager at Imperial Hotel, responded to this review
28 January 2012

Dear Guest, Again thank you for your feedback. We have communicated by email regarding this review and I very much so look forward to welcoming you all back next year. regards Joe Kennedy General Manager More

NewYorkDiner D
New York City, New York
Top Contributor
59 reviews
18 helpful votes
5 of 5 stars Reviewed 8 January 2012
1
person found this review helpful

Great city centre location on the South Mall. The Concierge team here headed up by Tim,Christy and Duncan are the best,let them guide you to the best of everything More

Was this review helpful? Yes
ImperialCork, General Manager at Imperial Hotel, responded to this review
28 January 2012

Dear Guest, Thank you for your feedback. The guys you mention certainly are a great asset to our team here at the hotel. regards Joe Kennedy General Manager More

Robert N
Dublin, Ireland
1 review
5 of 5 stars Reviewed 5 January 2012

Enjoyed midweek break at this hotel. Great value with very comfortable room. Ideal location for events like Jazz and Film Festival. Lunch at Farm Centre was included in deal and it's not to be missed. More

Was this review helpful? Yes
ImperialCork, General Manager at Imperial Hotel, responded to this review
28 January 2012

Dear Guest, Thank you for your feedback. We look forward to welcoming you back during the year.# regards Joe Kennedy General Manager More

helenlaois
laois ireland
Contributor
18 reviews
6 helpful votes
5 of 5 stars Reviewed 4 January 2012

this is our second time to stay at this wonderful hotel. Wonderful location, helpful and friendly staff. Parking expensive but well worth it for the hotels location in the centre of the city. Food really good, both breakfast and evening meals. Phillipino waitress (think name is Chemo) was so friendly and helpful and made us feel so relaxed. couple of... More

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Dusty27
York
Senior Contributor
22 reviews
36 helpful votes
3 of 5 stars Reviewed 30 December 2011

The hotel has a very grand lobby and beautiful drinking and dining areas. The rooms are clean and spacious though slightly less grand than the public areas would suggest. Breakfast was very good with plenty of hot and cold choices and pastries, and the hotel is really well located close to main shopping streets and round the corner from Canty's... More

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Imperial Hotel Also Known As

  • Imperial Hotel With Escape Salon
  • Imperial Hotel Cork
Address: South Mall, Cork, Ireland

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