Nice rooms, great food in the boathouse and Cameron grill. Meeting room was stuffy with no aircon and sash windows which worked but provided a draught. Friendly staff, fabulous location. Meeting room tables were very narrow ( think decorating pasting tabes). The bellboys were super nice. Really idyllic location - we were blessed with great weather when we were there

In terms of location it would be near impossible to get better, different yes, better no. The service from the concierge staff sets the bar for your expectations for the rest of your stay. You will not be disappointed, one or two niggles with service at breakfast, mainly due to a function and everybody arriving for breakfast at once. However... More

Myself and my wife Pauline stayed here on the night of Wednesday 15 / Thursday 16 May 2013, this being a present from our children for our 30th wedding anniversary. Due to this, the hotel gave us a free upgrade to our booked room. We found the staff extremely friendly and helpful, and nothing seemed to be a problem. The... More

Stayed here a few times for a treat and never disappoints. The location of the hotel is perfect with stunning views of Loch Lomond, rooms are modern, service is always to a high standard, both restaurants in the hotel are top quality and the leisure facilities are also very good. Great place for a weekend out the city and can't... More

Just had 2 nights at this amazing hotel. The service was excellent throughout our stay. They parked our car when we arrived which was a treat and ferried us to the Claret Jug both nights.. Reception very helpful and efficient as were the reservation girls who looked after us. The room although did not have a view was fabulous. Breakfast... More

The location is lovely, that is true, but the hotel is not what a client would expect of a 5* establishment. We paid £195 for one night, with breakfast. Previous places we have stayed in had rooms with fruit, slippers, toiletries with nail file/baby buds etc. (not just the usual shampoo and bath gels as provided here), 24 hour reception,... More

5 star hotel in a beautiful setting. We stayed in a suite and it was out of this world. We ate dinner and breakfast in the grill and the food was delicious and to the standard you would expect from a 5 star hotel. Staff are friendly and helpful. We did a champagne cruise on the Loch as a special... More

We stayed for 2 nights when our friends got married (not at this hotel). The porters/ valet parking staff were particularly efficient and friendly. We had a lovely room (40) and our room service the first evening was efficient and tasty enough. Breakfast perfectly adequate. My husband used the swimming pool and didn't have any complaints. Spa and golf course... More

This hotel is without doubt a real 5 star Hotel. From arrival to departure everything was top class. Porter taking bags to room, reception staff very friendly and professional. Leisure facilities were excellent. Breakfast was very very good and the Boathouse restaurant had a great ambiance and wasn't too expensive. Prices were what you would expect to pay in a... More